Individualized Education Program (IEP) Coordinator

Optimal Care Services; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Professional development opportunities

Collaborative team environment

Opportunity to ensure children receive

Job summary

Optimal Care Services in New York, NY seeks an IEP Coordinator to serve as a key liaison among families, schools, and therapists, ensuring mandated services are provided under IEPs and regulatory guidelines. You will track timelines, coordinate staffing by school and location, maintain accurate records in Excel, and respond to inquiries with warmth and professionalism.

This in-person role offers one remote day per week after a month, with full-time hours, benefits, and opportunities for

Qualifications

• Strong organizational and time-management skills.
• Attention to detail and accuracy in documentation.
• Proficiency in Microsoft Excel and Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and follow-up skills.
• Ability to work independently and as part of a team.
• Maintain confidentiality of student and staff information.
• Coordinate staffing based on location and area.

Responsibilities

• Coordinate IEP-related placement and staffing assignments to ensure students' mandated services are fulfilled
• Track and monitor IEP timelines, mandated service hours, and compliance deadlines
• Manage and track staffing needs by school/location and preferred geographic area
• Maintain accurate staffing, placement, and IEP records
• Serve as a liaison between families, schools, therapists, and internal departments
• Provide excellent customer service and respond to inquiries from families, schools, and staff
• Utilize Excel to maintain spreadsheets, track assignments, organize data, and generate reports
• Ensure all documentation is accurate, complete, organized, and compliant with special education recordkeeping requirements

Skills

Organizational skills

Time management

Attention to detail

Excel proficiency

Communication

Prioritization

Problem-solving

Independent work

Education

Experience with IEPs or related educational setting preferred

Tools

Microsoft Office

Excel

Job description

The IEP Coordinator serves as a key liaison between families, schools, and therapists, ensuring students receive the mandated services outlined in their Individualized Education Programs (IEPs) in compliance with special education regulations. This role coordinates staffing and placement to meet each student's mandated services, while tracking deadlines, documentation, and compliance requirements across all active IEPs. The ideal candidate is highly organized, detail-oriented, and skilled at managing competing priorities while advocating for students' educational needs. You'll regularly speak with providers who are frustrated or juggling competing priorities. This role needs someone who can stay warm, persistent, and solution-oriented under pressure.

Essential Duties and Responsibilities

• Coordinate IEP-related placement and staffing assignments to ensure students' mandated services are fulfilled
• Track and monitor IEP timelines, mandated service hours, and compliance deadlines, following up on outstanding assignments or vacancies
• Manage and track staffing needs by school/location and preferred geographic area
• Maintain accurate, up-to-date staffing, placement, and IEP records
• Serve as a liaison between families, schools, therapists, and internal departments, communicating effectively on placement and service updates
• Provide excellent customer service and respond to inquiries from families, schools, and staff in a timely, professional manner
• Utilize Excel to maintain spreadsheets, track assignments, organize data, and generate reports
• Ensure all documentation is accurate, complete, organized, and compliant with special education recordkeeping requirements

Qualifications and Requirements

• Strong organizational and time-management skills
• Exceptional attention to detail
• Proficiency in Microsoft Excel and Microsoft Office
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving and follow-up skills
• Ability to work independently and as part of a team
• Ability to maintain confidentiality when handling student and staff information
• Ability to effectively coordinate staffing based on location and preferred area
• Experience working with IEPs, special education, placement, staffing, or a related educational setting preferred

Work Model

In-person, Monday-Friday, 8:00 AM - 4:00 PM. Eligible for one remote day per week after completing one month of employment.

Benefits and Compensation

• Medical, dental, and vision benefits for full-time staff
• Professional development opportunities
• Collaborative team environment
• Opportunity to ensure children receive consistent services

Optimal Care Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applicants regardless of economic, linguistic, and cultural differences or physical, learning, and emotional challenges.