Individual Development Coach – Mental Health & Outreach

Centralnassau; Plainview (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) retirement plan

Disability insurance

Life Insurance

Training programs

Student loan forgiveness

Broadway discounts

Job summary

CN Guidance & Counseling Services, Inc. inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

The program role conducts outreach, intakes, assessments, and development of Individual Development Plans, coordinating care across services, and following evidence-based practices.

Qualifications

• Bachelor's degree in human services, social work, mental health counseling, or related field.
• Master's Degree preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Conduct outreach to recruit/engage potential participants & community organizations serving the target population, presentations to community providers and government entities.
• Conduct intakes for potential participants in cooperation with Facilitator both in the office and in the community.
• Conduct initial and ongoing assessments of participants to determine strengths, needs, goals, and resources.
• Establish and maintain a relationship with participants and serve as a consistent point of contact with them through their participation in the program.
• Create and monitor each participant's Individual Development Plan to ensure all goals are achieved, and document progress as needed.
• Assist with referrals and provide follow up to make sure participants are linked to internal and external resources to best meet their needs.
• Maintain consistent and professional contact with team members and collateral contacts to ensure coordination of care and services.
• Assist Evaluation Team with research elements of the program and data collection in relation to the local and federal evaluations, including nFORM surveys.
• Complete program documentation of participants' progress in both participant record and electronic health records.
• Conduct relationship workshops using evidence-based curricula. Provide support to participants around workshop content and any barriers to engagement as needed both in the office and in the community.
• Participate in team meetings as scheduled.
• Support Data Manager with CQI tasks related to the program, including: participant data progress tracking, data sharing with the individuals to whom it applies to facilitate partnered decision-making & progress updates, work with the entire CN Guidance team to apply the Plan-Do-Study-ACT continuous quality improvement approach to address systemic, organizational challenges, complete QI Training during onboarding and participate in QI refresher training as needed.
• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep participants informed of progress
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
• Other duties as assigned.

Education

Bachelor's degree in human services, social work, mental health counseling, or related field

Master's Degree preferred

Job description

CN Guidance & Counseling Services, Inc. inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

The program role conducts outreach, intakes, assessments, and development of Individual Development Plans, coordinating care across services, and following evidence-based practices.