Indirect Underwriter

Coastal Credit Union; Raleigh (NC); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Coastal Federal Credit Union in Raleigh, NC is seeking an Indirect Underwriter to assess indirect auto loan applications, perform credit analysis, and render decisions consistent with lending policies and Fair Lending guidelines. This role collaborates with dealers, members, and internal teams to ensure timely decisions and a positive lending experience.

The position operates in a hybrid environment with two in-office days, supporting portfolio quality, risk management, and compliant decisioning

Qualifications

• Five years of financial services experience including three years in consumer lending underwriting.
• Indirect lending experience preferred.
• Proficient in Microsoft Office, especially Word & Excel.

Responsibilities

• Analyze and evaluate indirect auto loan applications, assess borrower and collateral risk.
• Communicate credit decisions clearly to members, dealers, and internal partners.
• Build and maintain productive relationships with members, dealer partners, and internal stakeholders.
• Manage underwriting workflows to ensure timely decisioning and policy compliance.
• Stay informed of competitor indirect lending programs and gather dealer feedback.

Skills

Credit analysis

Underwriting

Communication

MS Office (Word & Excel)

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Meridian Link

Episys

Synapsis

Job description

Job Title: IndirectUnderwriter

Position Location: Raleigh, NC. Hybrid, must live locally. Two days a week in office.

Job Summary

The Indirect Underwriter underwrites indirect auto loan applications through sound credit analysis and decision-making in alignment with Coastal's credit policies, procedures, and Fair Lending guidelines, evaluating borrower risk, deal structure, and overall loan viability to support strong portfolio performance and responsible growth. This role collaborates closely with dealer partners, members, sales officers, and internal stakeholders to provide timely decisions, resolve inquiries, and ensure a consistent, efficient, and positive lending experience.

As a key contributor to the Coastal team, your responsibilities will be:

• (40%) Credit Analysis and Underwriting Decisions
  • Analyze and evaluate indirect auto loan applications, assess borrower and collateral risk, and render sound credit decisions in accordance with established underwriting standards, lending policies, procedures, and Fair Lending requirements.
  • Ensure decisions support portfolio quality, risk tolerance, and organizational goals.
• (20%) Communication and Decision Negotiation
  • Communicate credit decisions clearly and professionally to members, dealers, and internal partners.
  • Review and communicate credit decision change requests when appropriate, maintaining rapport while protecting the integrity of credit standards and ensuring consistent application of policy.
• (15%) Dealer, Member, and Internal Relationship Management
  • Build and maintain productive working relationships with members, dealer partners, and internal stakeholders.
  • Collaborate with sales officers to support market growth, dealer engagement, and the overall success of the indirect lending program.
• (15%) Workflow Management and Competitive Awareness:
  • Manage underwriting workflows to ensure timely decisioning, responsiveness, and accessibility for customers, dealers, and members.
  • Support service-level expectations while maintaining quality, accuracy, and compliance.
  • Stay informed of competitor indirect lending programs, including strengths, weaknesses, and market effectiveness.
  • Gather insights through customer and dealer feedback to make recommendations accordingly.
• (10%) Market Contribution and Profitability Support
  • Partner with Indirect Relationship Officers to contribute to market profitability through responsible volume generation, efficiency management, and effective dealer management. Balance credit risk with competitive considerations to support sustainable growth.
  • Conduct onsite dealer visits in partnership with Relationship Officers to review underwriting guidelines with dealer staff, ensuring clear understanding of credit expectations, policy requirements, and decisioning standards.

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Five years of financial services experience including three years of consumer lending underwriting experience including lending approval or denial authority in Auto Lending
• Indirect Lending experience preferred
• Proficient in Microsoft Office, specifically Word and Excel
• Experience with Meridian Link, Episys and/or Synapsis preferred

Education:

• High School Diploma or equivalent. Related bachelor's degree preferred.

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.

Deadline for Application: All resumes must be received on or before 10/5/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at [e-mail]. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans