Secondary Processing Specialist

Onpath-Credit-Union; Metairie (LA); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

401(K) Plan

Paid Vacation

Wellness

Job summary

OnPath Credit Union in Metairie, LA seeks a Secondary Processing Specialist to process residential real estate loans for the secondary market and portfolio loans. You will support underwriting and ensure compliance while delivering exceptional member service.

This on-site, full-time role requires 3–5 years mortgage loan processing experience, a high school diploma, and the ability to manage a 25–35 loan pipeline. Join a culture focused on community, integrity, and growth.

Qualifications

• Minimum of 3–5 years of mortgage loan processing experience.
• Ability to manage an average pipeline of 25–35 active mortgage loans while maintaining accuracy, quality, compliance, and established service-level timelines.
• A high school degree or equivalent

Responsibilities

• Process and document residential real estate loans for the secondary market and portfolio loans to investor guidelines and document requirements.
• Work in a fast-paced environment with multi-tasking across home lending products.
• Coordinate with underwriters and borrowers to clear stipulations and exceptions.
• Prepare complete loan files for underwriting decisions.
• Ensure all customer files are complete and in compliance with regulations and internal policies.
• Update and document loan status in origination system.

Skills

Mortgage loan processing

Customer service

Education

High school degree or equivalent

Tools

Desktop Underwriter

Loan Prospector AUS

Job description

Ready to love where you work? At OnPath, we’re not just building careers—we’re building a culture. Whether you’re just starting your career or looking to level up, this is your chance to make an impact, be celebrated for your talents, and grow into your full potential.

Why work at OnPath?

Room to grow

Whether this is your first job or a midlife career change, you'll find opportunities for professional growth and advancement.

Focus on life first

Maintain a healthy work-life balance with paid vacation and weekday heart hours.

Work that matters

From everyday member support to community outreach events, your actions will make a difference.

Life's too short to take things too seriously. Together, we've created a fun environment where you can make memories and be yourself.

Our benefits include comprehensive heathcare, 401k matching, sick leave, mental wellbeing and more.

A place of belonging

We thrive on making people from all walks of life feel welcome, it's how we build better experiences for everyone that walks through our doors.

Open positions

Position: Secondary Processing Specialist

Location: Corporate Office in Metairie, LA

Job Id: 469

# of Openings: 1

At OnPath Credit Union, we share a passion for delivering exceptional service.

Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success.

If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!

Voted twelve years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:

• Competitive Compensation
• Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan
• Paid Vacation, Wellness, Sick Time, and more!

Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are.

We are looking for a Secondary Processing Specialist to join our team! The salary range for this position is $22.80 to 28.50 per hour based on skills and experience. This position is classified as On-site.

Role

As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our member’s and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve.

PRIMARY FUNCTIONS AND SCOPE

The Secondary Processing Specialist is responsible for working independently to process and document residential real estate loans to be sold into the secondary loan market and portfolio loans to investor guidelines and doc requirements. Conducts daily business interactions and maintains constant alignment with OnPath’s mission, culture, and core values and core behaviors. Initiative and judgment are required in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests while upholding OnPath’s service standards and ethics. Increase OnPath’s mortgage lending by assisting customers and members from the loan application process through the closing of the mortgage loan.

Major Duties and Responsibilities

• Works independently to process and document residential real estate loans to be sold into the secondary loan market and portfolio loans to investor guidelines and doc requirements.
• Requires the ability to work in a fast-paced environment, multi-tasking with processor functions for all home lending products.
• Demonstrates proficiency with Desktop Underwriter and Loan Prospector AUS systems.
• Coordinates with underwriters and borrowers to quickly and effectively clear stipulations and exceptions.
• Prepares complete loan files for underwriting decisions.
• Processes and uploads completed loan packages to third party lenders, investors, and servicers, when required.
• Assures that all customer files are complete and in compliance with all regulations and internal policies.
• Updates and documents the status of loans in origination system.
• Assists Mortgage Loan Officers and Management as needed with communication to members, employees, and other 3rd parties.
• Ensures member privacy, security of files and appropriate staff access.
• Performs such tasks as may be assigned by his/her supervisor, which is commensurate with the position.

Knowledge and Skills

Experience

Minimum of 3–5 years of mortgage loan processing experience. Demonstrated ability to effectively manage an average pipeline of 25–35 active mortgage loans while maintaining accuracy, quality, compliance, and established service-level timelines.

Education/Certifications/Licenses

A high school degree or equivalent

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills

A high level of interpersonal skills to communicate information, policies, procedures, and objectives effectively throughout the credit union to internal and external members. Accuracy in the recording of daily transactions.

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

OnPath Credit Union provides equal employment opportunities (EE0) to all employees and applicants for employment without regard to race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetics, veteran status or any other protected status.