Indirect Lending Loan Processor

Northwest Federal Credit Union; Herndon (VA); Hybrid; USD 26,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

PTO 4 weeks

Paid holidays 12

Volunteer time 24h

Parental leave

Disability and life insurance

401(k) with employer match

Job summary

Northwest Federal Credit Union in Herndon, VA is seeking an Indirect Lending Loan Processor to ensure timely, accurate funding of dealer loans and to audit loan applications. You will collaborate with teams across the organization to improve member experiences and compliance with BSA.

This role requires a High School Diploma, at least 1 year in a financial institution, strong organizational and communication skills, and the ability to work both on-site and remotely in a hybrid schedule.

Qualifications

• Must have a High School Diploma or equivalent.
• Minimum 1 year of experience in a financial institution; loan processing preferred.
• Strong organizational skills and ability to multitask.
• Ability to work on-site in Herndon, VA and remotely in a hybrid model.
• Demonstrated accuracy and attention to detail; confidentiality required.
• Effective oral and written communication; collaboration across teams.

Responsibilities

• Accurately and efficiently process member financial transactions.
• Audit dealer loan applications for accuracy.
• Collaborate with teams to improve member experience and visibility into processes.
• Provide exceptional member experiences and timely funding of loans.
• Provide operational oversight and respond to escalated requests.
• Ensure timely, accurate funding on loans and proper documentation.

Skills

Organizational skills

Multi-tasking

Communication

Attention to detail

Collaboration

Confidentiality

Problem-solving

Interpersonal skills

Compliance awareness

Education

High School Diploma

Tools

MeridianLink

DNA

Job description

As an Indirect Lending Loan Processor, you will be responsible for the processing of assigned loans against credit criteria and credit union policy. This includes, but is not limited to, processing dealer loans/contracts and providing administrative support to our Indirect Lending team by auditing the accuracy of loan applications. The Indirect Lending Loan Processor will provide exceptional member experiences to our members through ensuring the timely, accurate funding of loans.

Responsibilities

• Accurately and efficiently process member financial transactions
• Performs audits on dealer loan applications to ensure accuracy
• Work in partnership with teams across the organization to deliver projects that improve visibility into the member experience
• Provide exceptional member experiences
• Provide operational oversight, support, and resolve escalated requests
• Ensure timely, accurate funding on loans
• Prepare, assembles, and maintain loan documents files and promptly submits files to be imaged
• Answer telephone inquiries and respond to dealership inquiries
• Perform other duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

Required:

• High School Diploma or equivalent
• Minimum 1 year of experience in a financial institution; loan processing preferred
• Strong organizational skills and multi-tasking abilities
• Ability to work the hours of Monday-Friday 8:00AM-4:30PM
• Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
• Demonstrated experience working in a high production area
• Ability to maintain confidentiality
• Ability to collaborate
• Accuracy and detail-orientation
• Effective oral and written communication skills
• Effective problem-solving skills
• Excellent interpersonal skills
• Compliance with policies and regulations
• Ability to interact effectively with all levels of the organization and/or with members

Preferred:

• Experience with MeridianLink and DNA
• Knowledge of auto loan laws, rules, and regulations

Additional Compensation

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $19.15 – $32.53 hourly, depending on experience and qualifications.

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 [e-mail].