Indirect Funding Processor

Communication Federal Credit Union

Oklahoma City (OK)

On-site

USD 38,000 - 48,000

Full time

8 days ago

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Benefits offered by this job

401(k) match
Paid holidays
Health insurance
Dental
Vision
Disability insurance
Life insurance
FSAs
Education assistance
Employee discounts

Job summary

Communication Federal Credit Union in Oklahoma City seeks an Administrative Support Specialist for the Indirect Lending Department. You will process indirect loans, verify documents, and support daily operations to keep loan workflows accurate.

You are a collaborative, detail-oriented team member with strong MS Office skills, especially Excel, and the ability to prioritize tasks and respond to members and dealerships promptly.

Qualifications

  • 1–2 years with a financial institution, in lending or customer service.
  • High school diploma or GED required.

Responsibilities

  • Monitor dealership correspondence and examine indirect loan contracts for accuracy.
  • Notify dealership of omissions and follow up on attention-worthy items.
  • Book loans, make necessary adjustments, and balance reports daily.
  • Handle calls about indirect loans and provide quotes to members/dealerships.

Skills

Interpersonal skills
Time management
Communication skills

Education

High school diploma or GED

Tools

MS Office
MS Excel

Job description

Communication Federal Credit Union has proudly served its members since 1939 and we remain committed to our communities, providing financial education, and supporting local organizations to make a difference.

CFCU continues to be ranked in Top 5 Credit Unions in Oklahoma by Forbes, and we received the Bauer prestigious "Five-Star" rating as 1 of our country's best performing and stable credit unions for the past 35 years.

Benefits include:
  • 200% 401(k) match up to 5%
  • 11 paid holidays
  • Medical plans starting at $5 per pay period for employee-only coverage
  • Dental, vision, short-term disability, hospital and accident indemnity plans
  • Employer-paid basic life, AD&D, and long-term disability
  • Medical and dependent-care flexible spending accounts
  • Tuition and educational assistance
  • Additional employee perks and discounts
Position Summary:

Responsible for administrative tasks supporting operations of the Indirect Lending Department, processing indirect loans and ensuring all documentation accurate and complete.

Who You Are:
  • A collaborative individual with excellent interpersonal skills.
  • Ability to effectively organize and prioritize workflow to meet deadlines.
  • Professional written and verbal communication skills.
  • Adaptable to workflow changes, able to handle frequent change, delays or updates.
  • Read/interpret documents (loan contracts, state & federal IDs, collection regulations, etc.)
  • Strong attention to detail and accuracy.
  • Solid MS Office proficiency, MS Excel in particular.
What You Will Do:
  • Monitor all dealership correspondence; examine indirect loan contracts for accuracy.
  • Notify dealership of omission(s), follow up on those requiring special attention.
  • Book loans including any necessary adjustments; balance reports daily.
  • Successfully handle calls inquiring about indirect loans, provide quotes to members/dealerships.
Required Education and Experience:
  • 1-2 years with financial institution, in lending or other customer service role.
  • High school diploma or GED.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.

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