Indirect Loan Officer/Funder

UCCU; Provo (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

UCCU seeks an Indirect Loan Officer/Funder to support indirect auto lending by processing, funding, and documenting loans in accordance with policies. You will handle loan closings, maintain files, and assist members and dealers with loan questions to deliver professional service.

You should have a high school diploma and 1–2 years of lending experience, with strong organizational and communication skills and fluency in English.

Qualifications

• High school diploma or equivalent required.
• One to two years of lending experience preferred.
• Understanding of consumer loan products and services.
• Knowledge of loan processing procedures, documentation requirements, and lending operations.

Responsibilities

• Review loan documentation and loan files for completeness and accuracy.
• Process coding and posting functions and prepare documentation for funding and closing.
• Close and fund loans in accordance with procedures.
• Maintain loan files, suspense, and hold/mail files.
• Receive and direct calls, provide credit union information.
• Assist members and dealers with questions on loans, balances, payoffs, and related services.
• Establish and maintain relationships with dealership partners.
• Ensure compliance with lending policies, procedures, and regulations.
• Provide administrative and operational support to lending personnel and management.

Skills

Organizational skills

Typing

Office software

Verbal communication

Relationship building

Task prioritization

English fluency

Education

High school diploma

Tools

General loan processing software

Job description

What You'll Do

The Indirect Loan Officer / Funder provides operational support for indirect lending activities by processing, funding, documenting, and maintaining indirect automobile loans. This role ensures loans are completed accurately and in compliance with established policies, procedures, and regulations while delivering professional service to members and dealer partners.

Key responsibilities include:

• Review loan documentation and loan files for completeness and accuracy.
• Process coding and posting functions and prepare all documentation required for the funding and closing of indirect loans.
• Close and fund loans in accordance with established procedures.
• Maintain loan files, suspense files, and hold/mail files.
• Receive and direct telephone calls, answer routine questions, and provide credit union information.
• Support promotional and loan processing activities.
• Assist members and dealers with questions regarding loans, balances, payoffs, and related services.
• Establish and maintain strong relationships with dealership partners.
• Ensure compliance with applicable lending policies, procedures, and regulations.
• Maintain departmental records and files.
• Provide administrative and operational support to lending personnel and management.
• Participate in meetings and assist with additional duties as assigned.

Who You Are

Education

• High school diploma or equivalent required.

Experience

• One to two years of lending experience preferred.

Knowledge

• Understanding of consumer loan products and services.
• Knowledge of loan processing procedures, documentation requirements, and lending operations.

Skills and Abilities

• Strong organizational and administrative skills.
• Strong typing and computer skills.
• Ability to operate standard office software and related computer applications.
• Excellent verbal communications and member service skills.
• Ability to build and maintain professional relationships with members and dealer partners.
• Ability to prioritize multiple tasks while maintaining accuracy and attention to detail.
• Must be sufficiently fluent in English to process work and business transactions.

What Success Looks Like

• Loan files, records, and reports are accurate, complete, and submitted within required timelines.
• Loan processing and funding activities are completed in accordance with established policies and procedures.
• Members and dealers receive prompt, professional, and courteous service.
• Strong business relationships are maintained with members, dealers, and internal business partners.
• Department files and records remain current and organized.
• Communication and coordination with team members and management are effective and professional.
• The credit union's professional reputation is consistently maintained and enhanced.
• Work is performed with a high level of accuracy, accountability, and reliability.
• Work a regular and predictable schedule.

Compensation

Compensation will be based on experience, qualifications, and market alignment. The total package includes a competitive base salary, annual incentive opportunity tied to personal and organizational performance, and comprehensive benefits consistent with UCCU's commitment to its employees.

Why UCCU

Founded in 1955 by a BYU faculty member and six colleagues with just $5 each, UCCU began on a campus stair landing with its assets kept in a cast-iron tub. Seventy years later, Utah Community Credit Union has grown into one of the nation's fastest-growing credit unions, serving more than 185,000 members with over $3 billion in assets and a clear vision to reach $10 billion by 2033.

What has remained constant is UCCU's founding philosophy: people helping people. As a not-for-profit, member-owned institution, UCCU is committed to helping members improve their financial strength, achieve their goals, and love where they bank. Today, that mission is matched by a deliberate growth strategy, strong leadership, and a culture built on honesty, service, respect, fiscal responsibility, and investment in people.

For the right person, UCCU offers more than a place to work—it offers a chance to be part of something growing, purposeful, and deeply rooted in helping people thrive. Here, every role matters. Every contribution helps strengthen members, support communities, and shape the future of a trusted, member-owned institution. UCCU looks for people who want to grow as leaders in every part of life—from the boardroom to the family room, and from the bank to the backyard—while building something meaningful together.

Equal Opportunity Employer
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