Indigent Decedent Coordinator

Maricopa County; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Proud to Offer Work with a greater…

Tuition reimbursement

Exceptional work-life balance

Opportunities for growth and develop…

Low-cost, high-value healthcare for…

Child care benefits, including access…

Paid vacation, sick time, and parental

Extensive wellness program

Enrollment in the Arizona State Retire

Job summary

Maricopa County Department of Public Health seeks an Indigent Decedent Coordinator to coordinate eligibility for indigent services in accordance with Arizona statutes and policies. The role involves coordinating with multiple entities and vendors to ensure timely disposition services, while maintaining compliance and sensitive handling of decedent matters.

The candidate will interact with public partners and funeral homes, support training and contract compliance, and operate at the OVR

Qualifications

• Three years of experience performing responsible clerical or administrative duties.
• High School Diploma or GED required; post-secondary education may substitute.
• Bilingual English/Spanish is preferred.
• Experience coordinating programs or case management is valued.
• Familiarity with Arizona statutes and administrative codes is a plus.

Responsibilities

• Perform intake and determine eligibility for indigent services.
• Coordinate referrals with vendors and stakeholders; ensure compliance.
• Guide and counsel applicants and partners on government entitlement options.
• Maintain data and documentation per HIPAA and PII policies.
• Oversee disposition processes and interment coordination as required.

Skills

Clerical experience

Public contact experience

Bilingual English/Spanish

Administrative duties

Program coordination experience

Education

High School Diploma or GED

Post-secondary education substitution

Job description

Job Type

Unclassified Department Public Health.

About the Position

If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to their full potential, consider applying for the Indigent Decedent Coordinator role! As the Indigent Decedent Coordinator, you will collaborate with and guide multiple entities, stakeholders, and vendors to determine indigent services eligibility in compliance with Arizona Revised Statutes, administrative codes, and policies while ensuring disposition services are rendered in a timely manner. Will you be the one who enables us to deliver exceptional results?

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Benefits

• Proud to Offer Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

Requirements

• Three years of experience performing responsible clerical or administrative duties
• High School Diploma or GED
• Post-secondary education may substitute for the required experience on a year-for-year basis

Other Requirements

• Must possess or can obtain a valid Arizona driver’s license by the time of hire.
• Must secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card and complete a background check.
• Within one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test.
• We Also Value Two or more years of program coordination or case management experience
• One or more years of extensive public contact experience that includes interacting with citizens under stressful conditions, advising the public of laws, rules, or ordinances related to entitlement or government
• Familiarity with Arizona Statutes and Administrative Code regarding Vital Records and Funeral Service mandates
• Ability to deal with traumatic subject matter constantly, as this position coordinates disposition for deceased individuals and will be located at our OVR satellite office located within the Maricopa County Office of the Medical Examiner
• Bilingual Skills (English/Spanish)

Job Contributions

Apply specialized working knowledge including Arizona Revised Statutes, Arizona Administrative Code, policies, and procedures regarding eligibility and decedent disposition services to perform intake, coordinate referral services, and determine program eligibility. Interview, counsel, and guide applicants, vendors, and stakeholders regarding government entitlement eligibility and other alternatives, and assist with information from outside resources. Address high-volume customer inquiries and participate in ongoing training, including contract vendor and staff orientation to ensure program and contract compliance. Coordinate supportive processes from case initiation through determination and file closure via electronic time tracking, case documentation, and program-related automated data management. Provide consultation and training to funeral homes, healthcare facilities, public partners, and stakeholders regarding the vital registration and indigent decedent services process. Comply with secure data records retention policies, HIPAA guidelines, and PII policies and maintain strict compliance with the management and recording of all vital records and indigent decedent services data set forth by the State of Arizona. Prepare documents and photographs; secure and appropriately purge all personal property of decedents referred to the CIDS program, in accordance with established guidelines and timeframes. Oversee interment services at White Tanks Cemetery and the National/ State VA Cemetery of AZ and ensure all activities are in compliance and barriers are addressed in an expedient manner.

Working Conditions

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency May be asked to work at a different satellite location as needed and perform other related duties as assigned.

Selection Procedure

Consideration will only be given to candidates who submit online applications. Candidates will be contacted primarily through email and their Workday online application profile. Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive. Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.

Why Join Us

We are Maricopa County. Who is that, you may ask? Forbes has rated Maricopa County one of Arizona’s Best Employers in 2024. We are over 13,000 employees strong, providing vital services for one of the fastest-growing counties in the nation, with over four million residents who call Maricopa County home. You may wonder what we do, and it may be easier to answer that by asking what are you interested in! Join us and you will become part of a dynamic group of diverse and talented professionals who are passionate about making a difference and giving back to their communities. We offer career paths and opportunities in just about every job category and job level imaginable, so your journey with us is what you make of it! Along with offering purposeful careers, you can expect a rich selection of economical and comprehensive healthcare options, robust retirement plans, tuition and loan payment programs, and multiple paid leave options, as part of an overall generous compensation and benefits package. Thinking about career options, then please think about us! We are Maricopa County, and we are looking forward to working with you.