Independent Field Technician — Arcade Equipment (Contract)

Socket.dev; Memphis (TN); On-site; USD 34,000 - 62,000; Full time

Job summary

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations. This field-based role visits locations 2–3 times per week to inspect, clean, repair, and maintain arcade equipment, cranes, kiosks, and redemption systems.

You will provide your own transportation and tools, work with minimal supervision, and represent FEG professionally at partner sites. Flexible scheduling and local travel accompany compensation based on a contract rate.

Qualifications

• Previous experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2–3 times per week on an established service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
• Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest-ready.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Troubleshooting

Mechanical aptitude

Independent work

Customer service

Communication skills

Job description

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations. This field-based role visits locations 2–3 times per week to inspect, clean, repair, and maintain arcade equipment, cranes, kiosks, and redemption systems.

You will provide your own transportation and tools, work with minimal supervision, and represent FEG professionally at partner sites. Flexible scheduling and local travel accompany compensation based on a contract rate.