Field Arcade Technician — Contract Route

Family-Entertainment-Group; Memphis (TN); On-site; USD 34,000 - 55,000; Full time

Job summary

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations. You will visit each location 2–3 times per week to inspect, clean, repair, and maintain arcade equipment, ensuring guest-ready operation.

You provide your own transportation and tools, with flexible scheduling to fit partner timelines. The role requires hands-on technical work, strong troubleshooting, and the ability to work independently while representing the company

Qualifications

• Experience repairing arcade equipment or similar electromechanical systems.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2–3 times per week on an established service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
• Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest-ready.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Troubleshooting

Mechanical aptitude

Independent worker

Communication

Driver's license

Job description

Family Entertainment Group is seeking a reliable Independent Contract Route Technician to service 1–2 partner locations. You will visit each location 2–3 times per week to inspect, clean, repair, and maintain arcade equipment, ensuring guest-ready operation.

You provide your own transportation and tools, with flexible scheduling to fit partner timelines. The role requires hands-on technical work, strong troubleshooting, and the ability to work independently while representing the company