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Yancey County is seeking an Income Maintenance Caseworker II for Medicaid to determine eligibility, process redeterminations, and manage a caseload using NC FAST and related systems. You will interview clients, gather data, verify information, and apply state guidelines to determine benefits.
The ideal candidate uses strong communication to explain program requirements, refer to additional services, and ensure timely processing while adhering to deadlines.
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To qualify as an IMC II, applicants must have at least one year’s experience and/or training as an IMC I. Candidates who do not meet the minimum requirements for IMC II may be considered as an IMC I with a hiring salary of $38,128; $40,034 after successful completion of 6 month probationary period. After one year of experience as an IMC I, employees are promoted to IMC II with a respective increase in pay.
The mission of the Yancey County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community.
Employees in this position are responsible for determining applicant eligibility for the Adult and/or Family & Children’s Medicaid program which may include assessment, intake, processing, review, redetermination of benefits, and managing an on-going caseload of clients. The determination and redetermination process requires an in-depth knowledge of all income maintenance programs and functional processes, a high degree of accuracy, and adherence to deadlines.
Work performed includes such tasks as the interviewing of clients to obtain required information, completing initial applications, verifying the information obtained, determining eligibility or completing scheduled program reviews, utilizing NC FAST and other automated systems. Employees will interpret State and Federal guidelines and determine how they apply to each individual. It will be necessary to explain program(s) requirements and options to clients and advise or refer them to other social services programs and community services as appropriate. Understanding and applying state guidelines and processes is an essential component of the role.
Candidates who do not meet these standards may be considered for IMC I or IMC Tech depending on qualifying experience and education.
Minimum Knowledge and Experience:
The Yancey County DSS is the hiring authority for this position. Equal Employment Opportunity Employer