Income Control Auditor (Harrah's Joliet)

Caesars Entertainment; Joliet (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Caesars Entertainment in Joliet, IL seeks a Revenue Auditor to lead daily revenue audits, prepare cash summaries, and generate reports to assist management decisions. You will handle deposits, credit card reconciliations, and respond to billing inquiries with professional, data-driven support.

The role requires strong numerical skills, attention to detail, and the ability to work independently in a fast-paced environment. A 9-key calculator test will be part of the interview process.

Qualifications

• High School Diploma required.
• Must maintain courteous telephone demeanor with customers.
• Typing skills and MS Office experience required.
• Accurate calculator use and ability to pass a 9-key test.
• Detail oriented and well organized with independent problem solving.

Responsibilities

• Perform daily revenue audits, cash summaries and related reports.
• Prepare deposit slips and reconcile credit card deposits.
• Communicate variances and statistics with departments clearly.
• Support W2-G and Win/Loss statement preparation.
• Adhere to company policies and behave as a credit to the team.
• Perform related duties as assigned.

Skills

Typing

Customer service

Detail-oriented

Problem solving

Phone etiquette

Education

High School Diploma

Tools

MS Office

Job description

Job Description

Take the lead on revenue audits and unleash your skills in crafting cash summaries, and comprehensive revenue reports that empower management decisions. Get ready to prepare deposit slips, navigate credit card transactions, and flawlessly reconcile deposits, all while providing top-notch support for customer billing inquiries and resolving disputes. If you're a numbers enthusiast with a knack for problem-solving, we want to hear from YOU! Join us and bring your passion for finance to life!

Responsibilities

• Performs daily revenue audits, cash summaries, and related revenue reports for management.
• Prepares deposit slips for/or captures credit card billing and, reconciles credit card deposits.
• Communicates both written and orally with affiliated departments on variances, statistics and exceptions to policy and procedures.
• Participates in Monthly Verification of Electronic Gaming Device Meters.
• Assists in W2-G and Win/Loss statement preparation.
• Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same.
• Adheres to all department and company policies and procedures.
• Performs all related duties as assigned

Qualifications

• High School Diploma required.
• It is crucial to maintain a courteous telephone demeanor and to effectively engage with all customers in a warm and friendly manner.
• Typing skills, MS Office experience
• Calculator skills are required. You will be required to successfully pass a 9-key calculator test during the interview process.
• Must be detailed oriented and very organized.
• Must be able to solve problems independently.
• Must have good mathematical skills.

Physical, Mental, And Environmental Demand

• Lifts up to a maximum of 25 pounds and frequently lifts and/or carries objects up to 15 pounds.
• Position requires 10% standing, 80% sitting, 10% walking.
• Must be able to maneuver around office and effectively work at a desk.
• Must have the manual dexterity to operate a computer and other necessary office equipment such as a telephone, calculator, copy machine and various printers.
• Requires some bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.
• Must be able to work in a fast paced, stressful environment.
• Must be able to respond to touch/speech and aural and visual cues.

Compensation & Benefits

• $17.00 per hour
• Employment: Full Time