Inclusive Visitor Experience Manager

US Smithsonian Institution; Washington (District of Columbia); Sur place; USD 65 000 - 82 000; Plein temps

Résumé du poste

The Smithsonian Institution’s National Museum of Natural History seeks qualified applicants for a federal vacancy. This position requires one year of specialized experience at or equivalent to the GS-11 level, defined as overseeing visitor experience, accessibility, and volunteer programs.

Applicants should demonstrate using customer service practices and visitor engagement strategies to create the highest quality experience in a large museum; resumes must be two pages max and describe actual

Qualifications

• Experience overseeing visitor experience, accessibility, and volunteer programs.
• Ability to use customer service practices and visitor engagement strategies to create the highest quality experience in a large museum.

Connaissances

Visitor experience

Accessibility programs

Volunteer programs

Customer service

Visitor engagement

Description du poste

The Smithsonian Institution’s National Museum of Natural History seeks qualified applicants for a federal vacancy. This position requires one year of specialized experience at or equivalent to the GS-11 level, defined as overseeing visitor experience, accessibility, and volunteer programs.

Applicants should demonstrate using customer service practices and visitor engagement strategies to create the highest quality experience in a large museum; resumes must be two pages max and describe actual