Inclusive Café Host & Front‑of‑House Coach

Workshops-Empowerment-Inc.; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Workshops Empowerment Inc. d/b/a Empower Café invites applications for a part-time Hospitality Facilitator to welcome customers and support individuals with disabilities in building skills and confidence through our social enterprise café.

You will collaborate with the Empower Café Chef and training team, handle front-of-house tasks, and help ensure ADA compliance, safety, and inclusive service in a fast-paced café setting.

Qualifications

• High school diploma or equivalent required
• Previous experience in food service, hospitality, or customer service preferred
• Willingness to learn and support back-of-house procedures when needed
• Strong interpersonal skills and commitment to inclusive practices
• Ability to work independently and as part of a team
• ServSafe Certification required, or willingness to complete certification within 60 days of employment
• Comfort working alongside individuals of various abilities and backgrounds
• Ability to stand for long periods, lift up to 30 lbs, and operate basic kitchen and POS equipment
• Ability to manage multiple tasks and work under pressure.
• Ability to remain patient, supportive, and professional in a training environment.
• Adaptable, independent, creative thinker with a solution-oriented mindset.
• Must have dependable transportation and have a driving record acceptable to WE Inc.’s insurance company for coverage, plus auto liability coverage that meets WE Inc.’s requirements.

Responsibilities

• Greet, engage, and serve café customers with professionalism and warmth
• Ensure front-of-house areas are clean, orderly, and stocked
• Operate the POS system accurately and assist with daily transactions
• Model high-quality customer service for interns and trainees
• Coordinate with Chef Gary Jones in a timely manner
• Work alongside individuals with disabilities and/or employment barriers in a supportive, empowering way
• Help train and coach interns in front-of-house procedures and customer service
• Be willing to learn basic back-of-house tasks to assist when coverage is needed
• Maintain clear, respectful communication and uphold a culture of inclusion and professionalism
• Coordinate and complete regular performance evaluations and address any performance issues promptly
• Coordinate with the garden and healthy eating promotion initiatives
• Collaborate with Director of Marketing to promote the café’s mission and programs through various marketing channels
• Ensure ADA compliance standards are met
• Maintain food safety, sanitation, and cleanliness standards in all service areas maintaining health department standards and expectations
• Follow proper handling protocols and enforce safe practices among trainees

Skills

Interpersonal skills

Patience

Independent worker

Teamwork

Customer service

Education

High school diploma or equivalent

ServSafe Certification

Tools

POS system

Kitchen equipment

Job description

Workshops Empowerment Inc. d/b/a Empower Café invites applications for a part-time Hospitality Facilitator to welcome customers and support individuals with disabilities in building skills and confidence through our social enterprise café.

You will collaborate with the Empower Café Chef and training team, handle front-of-house tasks, and help ensure ADA compliance, safety, and inclusive service in a fast-paced café setting.