Incident Response Analyst - 24/7 Global Ops

Hamilton Barnes Associates Limited; California (MO); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

401k Health

Dental Vision

Job summary

A global IT services organization is seeking a dedicated individual to oversee security monitoring and incident response initiatives. The role emphasizes collaboration with teams to ensure prompt resolution of alerts across facilities. Ideal candidates will have at least 3 years of relevant experience in a fast-paced environment. Responsibilities include monitoring security incidents and preparing detailed reports while ensuring compliance with data protection standards. This position offers a competitive salary of $120k and benefits including a 401k and health plans.

Qualifications

• Minimum of 3 years of experience in a command center, service desk, or 24x7 operations environment.
• Strong ability to triage and prioritize multiple incidents based on risk and urgency.
• High proficiency with IT tools and applications, with accurate keyboarding skills.

Responsibilities

• Monitor, detect, and respond to security and facility alerts.
• Prepare detailed incident reports outlining findings and resolutions.
• Collaborate with global teams for consistent communication during incidents.

Skills

Incident response

Monitoring and detection

Communication skills

IT infrastructure knowledge

Attention to detail

Tools

Lenel

Avigilon

Grafana

Job description

A global IT services organization is seeking a dedicated individual to oversee security monitoring and incident response initiatives. The role emphasizes collaboration with teams to ensure prompt resolution of alerts across facilities. Ideal candidates will have at least 3 years of relevant experience in a fast-paced environment. Responsibilities include monitoring security incidents and preparing detailed reports while ensuring compliance with data protection standards. This position offers a competitive salary of $120k and benefits including a 401k and health plans.