Incident Management & Risk Compliance Specialist

BPI Burrell Preferred Inc.; United States; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Paid time off

Benefits package

Training

Career mobility

Welcoming culture

Job summary

Brightli is seeking an Incident Management Specialist in Springfield, MO (Hybrid) to supervise incident reporting and regulatory submissions, ensuring data integrity and timely resolutions. The role collaborates with Clinical Risk and organizational leaders to support quality improvement and patient safety.

The position requires strong organizational skills, attention to detail, and the ability to handle confidential information while maintaining compliance with state and federal standards.

Qualifications

• Associate degree required, or an equivalent combination of education and relevant healthcare or quality-related experience.
• Bachelor's degree preferred.
• One year of experience in healthcare, quality improvement, compliance, risk management, or administrative support preferred.
• Experience utilizing electronic documentation or reporting systems preferred.

Responsibilities

• Review, evaluate, and process incident reports submitted through enterprise reporting systems.
• Coordinate the timely routing of incidents to appropriate Clinical Risk Specialists and operational leaders.
• Classify incidents according to established organizational guidelines and reporting requirements.
• Facilitate state-required EMT reporting and other regulatory submissions within required deadlines.
• Monitor incident progress and follow up to ensure cases move efficiently through the incident management process.
• Maintain accurate, complete, and confidential records within the incident management system.
• Communicate with staff and leaders to obtain missing information and support reporting compliance.
• Provide guidance and customer support regarding incident reporting procedures and processes.
• Prepare routine reports and summaries related to incident activity and program performance.
• Support the Clinical Risk Management team during significant organizational events and initiatives.
• Perform additional duties as assigned.

Skills

Attention to detail

Organizational skills

Communication skills

Confidentiality

Customer service

Education

Associate degree

Bachelor's degree

Job description

Brightli is seeking an Incident Management Specialist in Springfield, MO (Hybrid) to supervise incident reporting and regulatory submissions, ensuring data integrity and timely resolutions. The role collaborates with Clinical Risk and organizational leaders to support quality improvement and patient safety.

The position requires strong organizational skills, attention to detail, and the ability to handle confidential information while maintaining compliance with state and federal standards.