Incident Coordinator

Motion Recruitment; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Security Incident Coordinator to join their Security Incident Response Team. In this role, you will be pivotal in managing cybersecurity incidents, ensuring effective communication among teams, and maintaining high standards in incident response. Your expertise will contribute to developing and enforcing protocols while producing insightful reports that drive continuous improvement. This position offers a unique opportunity to work in a dynamic environment, where your organizational and communication skills will shine as you navigate complex incidents and foster collaboration across departments. If you're ready to make a meaningful impact in the realm of cybersecurity, this role is for you.

Qualifications

• 3+ years of experience in incident coordination or security management.
• Strong skills in task management and coordination in high-stress environments.
• Relevant certifications like PMP, ITIL, or CISM are preferred.

Responsibilities

• Coordinate major cybersecurity and fraud incidents, ensuring effective communication.
• Manage incident response processes and develop response playbooks.
• Produce reports on incident status and facilitate post-incident reviews.

Skills

Task Management

Coordination

Reporting

Organizational Skills

Communication Skills

Interpersonal Skills

Incident Response Procedures

Education

Bachelor’s degree in Information Security

Bachelor’s degree in Computer Science

Bachelor’s degree in Management Information Systems

Tools

Incident Response Playbooks

Reporting Tools

Job description

Job Title: Security Incident Coordinator

Location: US/Remote

Job Summary:

Intuit is seeking a detail-oriented and organized Security Incident Coordinator to join our Security Incident Response Team (SIRT). The Security Incident Coordinator will focus on task management and reporting of cybersecurity, trust & safety, and fraud incidents across the organization to ensure timely and effective resolution.

Key Responsibilities:

• Serve as the primary coordinator for all major cybersecurity, trust & safety, and fraud incidents, organizing tasks and maintaining clear communications between all involved teams and stakeholders.
• Manage the incident response process for various types of incidents including, but not limited to, task assignment, progress tracking, and coordination of containment, eradication, recovery, and post-incident activities.
• Develop, maintain, and enforce incident response playbooks and protocols to ensure a consistent and streamlined process.
• Produce regular reports summarizing incident status, actions taken, and outcomes, delivering insights and recommendations for continuous improvement.
• Facilitate post-incident reviews and lessons learned sessions to evaluate the effectiveness and efficiency of the incident response process, aiming to enhance future responses.
• Provide comprehensive documentation and detailed updates to all relevant internal departments such as IT, legal, compliance, and customer support.
• Offer specialized training and support to team members, promoting adherence to instituted incident response strategies and protocols.
• Stay informed about best practices in incident response management and adapt strategies as necessary to accommodate emerging trends in cybersecurity, trust & safety, and fraud prevention.

Qualifications:

• Bachelor’s degree in Information Security, Computer Science, Management Information Systems, or related fields.
• Minimum of 3 years of experience in incident coordination, security management, or a closely related field.
• Demonstrable skills in task management, coordination, and reporting in a high-stress, fast-paced environment.
• Extensive knowledge of incident response procedures, preferably with experience in cybersecurity, trust & safety, and fraud incident contexts.
• Excellent organizational, communication, and interpersonal skills, able to interact effectively with both technical and non-technical teams.
• Proven ability to manage multiple tasks efficiently and to maintain composure under pressure.
• Relevant professional certifications such as PMP, ITIL, or CISM are preferred.

Seniority Level:

Associate

Employment Type:

Contract

Job Function:

Accounting/Auditing, Analyst, and Administrative

Industries:

Banking