Incentives Programs Manager — Energy Efficiency

Energy Management Collaborative (EMC); Plymouth (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Energy Management Collaborative (EMC) seeks a Manager, Customer Incentives to lead a team of Analysts focused on maximizing incentive opportunities for energy efficiency projects across North America. You will oversee daily operations, optimize processes, manage forecasting, and ensure accurate incentive processing while building relationships with utilities.

Ideal candidates have 2+ years of management experience, a four-year degree, and experience in the energy sector or utility incentive

Qualifications

• Four-year degree preferred in Business or Environmental Studies, Engineering or related degree.
• 2+ years of management experience preferred.
• Experience within the energy industry and/or working with utility incentive program groups is required.
• Experience in a fast-paced and changing industry/business.
• Experienced in customer/trade partner relationship building.

Responsibilities

• Lead and support the Incentive Analysts to ensure high performance, engagement, and equitable workload distribution.
• Identify and implement process improvements to enhance efficiency, accuracy, and profitability of incentive processing.
• Oversee detailed forecasting, tracking, and reporting of incentive estimates, applications, and payments, while refining internal reporting systems for improved management.
• Maintain deep knowledge of incentive structures and key industry players across North America.
• Build and maintain strong relationships with utility representatives to maximize incentives and improve processing efficiency.
• Support Internal Sales function in customer portfolio prioritization by building and maintaining knowledge database.
• Coach Analysts on incentive opportunities across energy-saving measures and levels to maximize incentives.
• Develop and deliver regular training programs to enhance documentation accuracy and timely incentive payments.
• Represent EMC at industry events to support goals and expand networks.

Skills

Excellent communication

Analytical skills

Leadership

Team player

Problem solving

Detail-oriented

Multi-tasking

Education

Bachelor's degree preferred in Business or related field

Tools

Microsoft Word

Outlook

Excel

Job description

Energy Management Collaborative (EMC) seeks a Manager, Customer Incentives to lead a team of Analysts focused on maximizing incentive opportunities for energy efficiency projects across North America. You will oversee daily operations, optimize processes, manage forecasting, and ensure accurate incentive processing while building relationships with utilities.

Ideal candidates have 2+ years of management experience, a four-year degree, and experience in the energy sector or utility incentive