Inbound Work from Home Customer Service Representative

IntouchCX; Mesa (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking Inbound Work from Home Customer Service Representatives to assist customers through calls, emails, and chats. Ideal candidates should have strong communication skills and a passion for customer satisfaction. Full-time roles offer flexibility and competitive pay, with opportunities for career growth. Join a team that values punctuality, performance, and positivity.

Benefits

Work from home!

Flexible schedules

Health benefits

Dental benefits

Vision benefits

401(k)

Career growth opportunities

Qualifications

• 6 months to 1 year of customer service experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers via inbound calls, emails, and chats.
• Provide positive customer experiences.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Job description

Inbound Work from Home Customer Service Representative

Join to apply for the Inbound Work from Home Customer Service Representative role at IntouchCX.

This job was posted by azjobconnection.gov. For more information, see: Job Details.

About the Role

We are currently hiring Inbound Work from Home Customer Service Representatives! Are you a problem solver? Do you enjoy making meaningful connections with people? Interested in a rewarding career working with exciting brands from the safety of your home? Our representatives are passionate about delighting customers by making every interaction memorable through calls, emails, and chats. We seek individuals with personality, drive, and ambition who want a career, not just a job. Punctuality, performance, and positivity are key to success!

Benefits

• Work from home!
• Flexible schedules
• Competitive salary: $15/hr - $16/hr
• Industry-leading benefits: Health, Dental, Vision, 401(k)
• Career growth opportunities

Responsibilities

• Assist customers via inbound calls, emails, and chats.
• Communicate information effectively to customers.
• Listen actively and resolve inquiries.
• Provide positive customer experiences.
• Learn and retain knowledge of products and services.

Qualifications

• High school diploma or equivalent.
• 6 months to 1 year of customer service experience.
• Excellent verbal and written communication skills.
• Reliable internet connection and a secure home workspace.
• Ability to work effectively remotely.
• Must be located in the Mesa / Phoenix area.

Additional Details

• Full-time availability; some shifts depend on availability.

Ready to apply? Submit your application, and our recruiters will contact you via email, phone, or text to discuss this opportunity.

IntouchCX is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics. Accommodations are available for applicants with disabilities. By applying, you consent to the collection and use of your personal information in accordance with privacy laws.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Outsourcing and Offshoring Consulting