Inbound Supervisor

Kelli's; Coppell (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

PTO

Holidays

Job summary

Kelli's is seeking an organized Inbound Supervisor to lead receiving and value-add teams in a climate-controlled warehouse. You will ensure accurate receipts, proper labeling, and timely putaway while coordinating with Purchasing, Accounting, and Putaway teams.

You will oversee onboarding and coaching, manage inbound appointments and carrier relations, and enforce safety standards. A Bachelor’s degree and 1–3 years in a related field with forklift and RF scanner experience are preferred.

Qualifications

• Bachelor’s degree or equivalent in related field preferred.
• 1-3 years in distribution, logistics, or warehouse operations; receiving or inventory control experience strongly preferred.
• 1 year of leadership experience as a team lead, shift lead, or related role.
• Proven attention to detail with ability to resolve discrepancies across departments.
• Forklift certification or ability to obtain; RF scanners experience; ability to stand, bend, lift up to 50 lbs.
• Proficiency with WMS, ERP software, and Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Lead, train, and coach the receiving and value-add teams; schedule staffing to match inbound volume.
• Ensure counts match BOL and packing slip; verify UOM and expiration dates; ensure items are labeled and pick-ready at dock.
• Oversee the value-add team to relabel and bag product; prep to customer-ready state and move to putaway swiftly.
• Manage inbound appointment schedule, carrier relationships, and document OS&D (overages, shortages, damages).
• Serve as liaison between receiving and Purchasing, Accounting, Putaway & Replenishment, and Outbound; escalate issues to leadership as needed.
• Leverage WMS and ERP platforms to prioritize work, verify POs, and keep inventory records accurate.
• Spot recurring issues (vendor errors, rework, bottlenecks) and drive root-cause fixes; keep Receiving SOP updated.
• Enforce safe dock practices (forklift, lifting, trailer safety) and maintain clean, hazard-free areas.
• Embrace change, manage shifting priorities, foster team growth through upward feedback.

Skills

Attention to Detail

Leadership

Team Collaboration

Education

Bachelor's degree or equivalent in related field

Tools

WMS

ERP software

Microsoft Office

Job description

Description

Are you an organized and driven individual looking for a challenging and fulfilling role in a fast-paced environment? Do you want to be part of a dedicated team that makes a significant impact on customers and colleagues? If you embrace change and look for opportunities to make a difference, we’re looking for you.

Kelli's is a leading wholesale retail distributor, and we hire exceptional people. We seek individuals who are not afraid of hard work, can manage competing priorities, and who take challenges head on.

Our Inbound Supervisor role embodies these qualities daily. Receiving is the first step in our inventory process, and every error caught at the dock is one that never reaches a picker, a customer, or an invoice. This role brings leadership, an exceptional eye for detail, and a commitment to clear communication across departments to support efficient, accurate, and safe warehouse operations. Climate controlled warehouse.

Responsibilities

• Team Leadership: Supervise, train, and coach the receiving and value-add teams. Schedule staffing to match inbound volume, provide regular performance feedback, and hold the team to the Receiving SOP.
• Receiving Accuracy: Own the accuracy of every receipt. Ensure counts match the BOL and packing slip, UOM and expiration dates are correct, and product is labeled and pick-ready before it leaves the dock.
• Value-Add & Prep: Oversee the value-add team that relabels and bags product, ensuring items are accurately prepped, customer-ready, and moved to putaway without delay.
• Dock & Freight Management: Manage the inbound appointment schedule and carrier relationships, prioritize daily freight and carryover, and document and resolve OS&D (overages, shortages, and damages).
• Cross-Department Collaboration: Serve as the link between receiving and the rest of the business: ordered vs. received with Purchasing, received vs. billed with Accounting, exceptions and next steps with Putaway & Replenishment, and downstream error feedback with Outbound. Escalate issues to leadership as needed.
• Workflow & Systems: Leverage WMS and ERP platforms to prioritize work, verify POs, and keep inventory records accurate.
• Process Improvement: Spot recurring issues such as vendor errors, rework, and bottlenecks, then fix the root cause with the team and partner departments. Keep the Receiving SOP current as processes improve.
• Safety: Enforce safe dock practices, including trailer safety, forklift operation, proper lifting, and clean, hazard-free work areas.
• Adaptability & Continuous Improvement: Embrace change, manage shifting priorities, and foster team growth through upward feedback.

Requirements

Required Education and Experience

• Education: Bachelor’s degree or equivalent in related field preferred.
• Industry Experience: 1-3 years in distribution, logistics, or warehouse operations; receiving or inventory control experience strongly preferred.
• Leadership Experience: 1 year as a team lead, shift lead, or related preferred.
• Attention to Detail: Proven ability to catch and resolve discrepancies and communicate them clearly across departments.
• Equipment: Forklift certification or ability to obtain; experience with RF scanners. Ability to stand, bend, and lift up to 50 lbs.
• Skills: Warehouse management systems (WMS), enterprise resource planning (ERP) software and Microsoft Office (Outlook, Excel, Word).

Our organization values a business casual environment focused on teamwork, professional development, training, and continuous improvement. We offer competitive salaries, insurance benefits (including health, dental, vision, and life), a 401K plan, PTO, and holidays.

Kelli's Gift Shop Suppliers is an equal opportunity employer.