Inbound Social Media Appointment Setter

Paul Gough Media LLC; Celebration (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Paul Gough Media LLC in Celebration, FL is hiring an Inbound Appointment Setter to turn social media conversations into booked discovery calls. You’ll engage warm prospects, build trust, ask the right questions, and guide leads toward a discovery call.

This is a full-time, performance-driven role with a base salary of $40,000–$55,000 per year plus monthly commissions. You’ll handle inbound leads, report on KPIs, and grow with a fast-growing, global marketing team.

Qualifications

• Experience handling inbound leads via social media or online communities.
• Ability to build rapport quickly and communicate confidently.
• Proven track record moving conversations toward bookings or sales.

Responsibilities

• Manage inbound conversations on Instagram, Facebook, and online communities.
• Respond to DMs, comments, and story replies with speed, personality, and professionalism.
• Turn engagement into genuine conversations.
• Ask thoughtful questions to understand each lead’s goals and challenges.
• Guide qualified prospects toward booking a discovery call.
• Follow up consistently with leads who haven’t taken action yet.
• Track conversations, bookings, and follow-up activity.
• Help create simple weekly story prompts to spark engagement and inbound conversations.

Skills

Inbound leads

Social media

Rapport building

Communication

Goal-oriented

Job description

Turn Conversations Into Calls With a Brand People Already Know and Trust

Are you naturally great at building rapport, leading conversations, and helping people take the next step?

Do you prefer speaking with warm, engaged prospects instead of chasing cold leads?

If so, this could be the perfect opportunity for you.

About The Role

We’re hiring an Inbound Appointment Setter to turn social media conversations into booked discovery calls.

You’ll be speaking with private healthcare business owners from around the world who already know who we are, follow our content, and engage with our brand regularly.

These aren’t cold prospects.

They’re already interested.

Your role is to step into those conversations, build trust, ask the right questions, and guide qualified prospects toward booking a call with our team.

This position sits at the intersection of sales, customer experience, and community engagement — and plays a major role in driving company growth.

Who We Are

We’re Paul Gough Media, a global marketing and training company that helps private healthcare business owners grow and scale successful clinics.

Our founder, Paul Gough, is a 5x Amazon best-selling author, host of a top-rated business podcast, and former professional sports physical therapist turned business mentor.

Over the last decade, he has built a multi-million-dollar company ($5M+ and growing toward $10M), helping thousands of clinic owners improve their marketing, attract more patients, and increase profitability.

We operate from offices in Celebration, Florida and Hartlepool, UK, serving clients across the world.

What You’ll Be Doing

• Manage inbound conversations across Instagram, Facebook, and online communities
• Respond to DMs, comments, and story replies with speed, personality, and professionalism
• Turn engagement into genuine conversations
• Ask thoughtful questions to understand each lead’s goals and challenges
• Guide qualified prospects toward booking a discovery call
• Follow up consistently with leads who haven’t taken action yet
• Re-engage inactive or “ghosted” conversations
• Track conversations, bookings, and follow-up activity

You’ll also help create simple weekly story prompts designed to spark engagement and generate new inbound conversations.

What Success Looks Like

This is a performance-driven role with clear targets and measurable outcomes.

Successful team members consistently:

• Book 15–20 qualified calls per month
• Maintain a 75%+ show rate on booked calls
• Influence 8+ program sales per month through strong pre-call relationship building
• Respond to all new inbound interactions within 24 hours
• Maintain a healthy pipeline of active conversations

You’ll Thrive in This Role If You:

• Have experience handling inbound leads through social media or online communities
• Build rapport quickly and communicate confidently
• Can guide conversations naturally without sounding scripted or pushy
• Understand how to move people from engagement to action
• Are comfortable following up consistently
• Enjoy working toward targets and being measured on performance
• Stay organised while managing multiple conversations simultaneously

This Role Probably Isn’t for You If You:

• Prefer content creation or design over direct communication
• Haven’t previously converted leads into bookings or sales
• Avoid follow-ups or feel uncomfortable asking for commitment
• Are looking for a passive community management position

Compensation

• Base salary: $40,000–$55,000 per year (depending on experience)
• Monthly commission tied to qualified calls booked and sales influenced

This is a results-focused role where strong performance is rewarded. High performers consistently grow their earnings through commissions on top of a competitive base salary.

What You’ll Get

• No cold outreach — all leads are inbound and warm
• Daily access to engaged, qualified prospects
• Clear KPIs and performance-based bonuses
• Structured onboarding, training, and ongoing coaching
• A high-performance team culture built around ownership, speed, and results
• Career progression opportunities into senior sales or account management roles
• Monthly team events and potential travel opportunities across the US and UK

A Final Word From Paul

“If you’ve ever thought, ‘I’d be great at sales if I just had better leads,’ this is your opportunity. We generate a high volume of warm interest every single day — we just need the right person to capture it, nurture it, and turn it into booked calls.”

“If you genuinely enjoy helping people, think quickly, and aren’t afraid to follow up, we’d love to hear from you.”

If you’re looking for a role where you can make a real impact, accelerate your career, and help ambitious business owners grow successful clinics,

Location:

Full-time, based in our Celebration, Florida office