Inbound Sales Representative - Sales

Massive; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Massive is seeking an Inbound Sales Representative to be the first contact for prospects exploring our financial market data solutions. You will qualify leads, educate potential customers on products, and guide them through the sales process with a customer-first approach.

Collaborate with sales, marketing, and support to ensure a seamless experience, track performance in Salesforce, and build strong relationships while demonstrating the value of our data.

Qualifications

• Proven experience in inbound sales, preferably within a SaaS environment.
• Familiarity with product-led growth principles and a genuine interest in financial market data. Excellent communication and interpersonal skills with a customer-centric approach.
• Ability to adapt to a fast-paced, dynamic work environment.
• Basic understanding of SaaS products and technologies.
• Experience using Salesforce.

Responsibilities

• Respond promptly to inbound leads, qualifying and guiding prospects through the sales process
• Educate potential customers on the best solution to meeting their financial market data needs
• Effectively communicate product features and advantages, tailoring conversations to address the unique needs of prospects
• Collaborate with the wider sales team to ensure a seamless transition from inbound lead to customer
• Develop a deep understanding of our products, particularly in the context of financial market data, to articulate value propositions convincingly
• Stay informed about product updates and enhancements to relay accurate information to potential clients
• Cultivate strong relationships with inbound leads, addressing queries, and providing exceptional customer service
• Collaborate with other teams, such as marketing and support, to ensure a holistic customer experience
• Track and analyze performance in Salesforce to measure and optimize effectiveness

Skills

Inbound sales

SaaS familiarity

Product-led growth

Customer-centric

Communication skills

Adaptability

Salesforce

Tools

Salesforce

Job description

About This Role

We're looking for an Inbound Sales Representative to be the first point of contact for prospects exploring our financial market data solutions. You'll qualify leads, educate potential customers on our products, and guide them through the sales process with a customer-first approach. By collaborating with sales, marketing, and support teams, you'll ensure a seamless experience while building strong relationships and helping prospects see the value in our data.

Responsibilities

• Respond promptly to inbound leads, qualifying and guiding prospects through the sales process
• Educate potential customers on the best solution to meeting their financial market data needs
• Effectively communicate product features and advantages, tailoring conversations to address the unique needs of prospects
• Collaborate with the wider sales team to ensure a seamless transition from inbound lead to customer
• Develop a deep understanding of our products, particularly in the context of financial market data, to articulate value propositions convincingly
• Stay informed about product updates and enhancements to relay accurate information to potential clients
• Cultivate strong relationships with inbound leads, addressing queries, and providing exceptional customer service
• Collaborate with other teams, such as marketing and support, to ensure a holistic customer experience
• Track and analyze performance in Salesforce to measure and optimize effectiveness

Skills And Qualifications

• Proven experience in inbound sales, preferably within a SaaS environment
• Familiarity with product-led growth principles and a genuine interest in financial market data. Excellent communication and interpersonal skills with a customer-centric approach.
• Ability to adapt to a fast-paced, dynamic work environment.
• Basic understanding of SaaS products and technologies
• Experience using Salesforce

About Massive

At Massive, we’re on a mission to modernize Wall Street by empowering developers with the tools they need to shape the future of finance. We’re reimagining financial market data for the 21st century, removing barriers, simplifying access, and creating frictionless, forward-thinking technologies. Join us and become part of a passionate team that consistently sets new industry standards, creating a profound impact on the world of finance and technology, and leveling the playing field by providing fair access for all.