Inbound Sales Representative (Remote/Central Time)

A Place for Mom, Inc.; United States; Remote; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Job summary

A Place for Mom is seeking an Inbound Sales Representative to be the trusted first contact for families exploring senior care options. You’ll use empathy, consultative guidance, and product knowledge to match caregivers with vetted providers from our network.

This remote, 40-hour role offers base pay plus uncapped bonus potential and schedule with occasional evenings/weekends. Strong CRM and communication skills are essential in a fast-paced environment.

Qualifications

• 2+ years in inside sales or inbound call center.
• History of exceeding sales targets.
• Multitask while talking on the phone and taking notes.

Responsibilities

• Be the expert resource for families on senior care options.
• Handle inbound pre-screened leads from a remote home office.
• Conduct initial consultation calls with families.
• Educate families on customized senior care options and match to providers.

Skills

Inside sales experience

Multitasking

Typing speed

CRM system usage

Education

2+ years inside sales/inbound call center experience

Tools

Word

Excel

Job description

As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.

Responsibilities:

What you will do

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program

What will make you successful:

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.

Qualifications

• Two or more years of experience in inside sales/inbound call center
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system

Schedule

You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

Compensation

Base Salary: $45,760 ($22.00 an hour)

On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)

Benefits:

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

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About A Place for Mom

A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies. Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other. We’re proud to be a mission-driven company where every role contributes to improving lives. Caring isn’t just a core value — it’s who we are. Whether you’re supportin