Inbound Sales Representative

ISG; Boca Raton (FL); On-site; USD 31,200 - 70,000; Full time

Benefits offered by this job

Health (Medical, Vision, Dental)

Employer-Paid Life/AD&D Insurance

PTO

Childcare discounts

Pet insurance

Gym memberships

Meal delivery services

Travel discounts

Job summary

A leading home services provider in Boca Raton, FL, seeks an Inside Sales Center Representative. This role features paid training at $17/hour, focusing on consultative sales to assist customers with internet, wireless, and home security services. Ideal candidates possess strong communication skills and tech-savvy abilities, with sales experience preferred. Opportunities for exceptional earnings exist, with average agents exceeding $20 per hour and benefits including health insurance and discounts on services. Apply now to join this dynamic team.

Qualifications

• Must be at least 18 years old.
• Drug screening & background check required.
• Legal right to work in the U.S. and commute to Boca Raton.

Responsibilities

• Become a subject matter expert during training.
• Offer, upsell, and cross-sell promotions.
• Manage inbound and transferred calls.
• Assist callers with product availability and pricing.
• Comply with ISG and partner policies.

Skills

Strong communication skills

Technologically savvy

Multi-tasking in a fast-paced environment

Sales experience

Education

High School Diploma or GED equivalent

Job description

Overview

Description: No Cold Calling! Paid Training at $17.00 per hour. Job Title: Inside Sales Center Representative. Job Type: Full-Time. Salary: $31,200 - $70,000. Location: Boca Raton, FL.

The Sales Role

We turn callers into new customers using our measured and consultative sales approach. ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What We Sell

ISG focuses on providing home services such as internet, wireless services, home security, etc. (i.e., products and services that people need and use every day)

What You’ll Do

• Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program


• As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability


• Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation


• Assist callers with product availability, pricing, and enrollment


• Qualify callers on our payment card industries (PCI) compliant production floor


• Comply with all ISG and partner policies

Who You Are

• Strong communication skills (empathic listener & persuasive speaker)


• Technologically savvy


• Able to multi-task in a fast paced environment


• Sales experience preferred

Where You’ll Work

• 5900 Broken Sound Parkway NW in Boca Raton, Florida


• 80,000 sq. ft. modern facility with free parking


• Engaging break-out rooms


• Onsite cafeteria with homecooked meals for purchase, open 9am-4:30pm


• Shuttle bus from Boca (Yamato Rd.) Tri-Rail

Training Pay

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training you will earn commissions, however, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Benefits

• Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year.


• Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO


• Employment discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more…


• Unlimited earning potential and growth opportunities through our Emerging Leadership Program


• Employee Assistance Program

Job Requirements

• Must be at least 18-years old with High School Diploma or GED equivalent


• Drug screening & background check


• Legal right to work in the United States and commute to our onsite location in Boca Raton Florida

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

ISG is an Equal Opportunity Employer (EOE)

#ZR

#INDEEDISG