Inbound Sales Professional

ISG; Boca Raton (FL); On-site; USD 31,000 - 100,000; Full time

Job summary

ISG, a marketing and sales company based in Boca Raton, is hiring an Inside Sales Center Representative. This role focuses on converting calls into customers with paid training at $17 per hour, followed by a commission structure. Come be a part of our growing team and enjoy a range of benefits, including health insurance and unlimited earning potential.

Benefits

Health insurance (Medical, Vision, Dental)

Employer-Paid Life/AD&D Insurance

Employee Assistance Program

Unlimited earning potential

PTO

Qualifications

• Must be at least 18 years old with a High School Diploma or GED.
• Sales experience preferred.
• Strong communication skills (empathic listener & persuasive speaker).

Responsibilities

• Become a subject matter expert on our sales process and product knowledge.
• Assist callers with product availability, pricing, and enrollment.
• Manage numerous inbound and transferred calls in a timely manner.

Skills

Communication skills

Multi-tasking

Technologically savvy

Sales experience

Education

High School Diploma or GED

Job description

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This range is provided by ISG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31,200.00/yr - $100,000.00/yr

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Description

No Cold Calling!

Paid Training at $17.00 per hour

Job Title: Inside Sales Center Representative

Job Type: Full-Time

Salary: $31,200 - $100,000

Location: Boca Raton, FL

What ISG Does

ISG, founded in 2008, is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center implementing a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role

We turn callers into new customers using our measured and consultative sales approach. ISG excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess callers' needs and present solutions that connect them to our products to increase orders.

What we sell

ISG focuses on providing home services such as internet, wireless services, home security, etc. (i.e., products and services that people need and use every day) https://www.isg.us/call-center/

What You'll Do

• Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
• As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
• Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
• Assist callers with product availability, pricing, and enrollment
• Qualify callers on our PCI-compliant production floor
• Comply with all ISG and partner policies

Who You Are

• Strong communication skills (empathic listener & persuasive speaker)
• Technologically savvy
• Able to multi-task in a fast-paced environment
• Sales experience preferred

Where You'll Work

• 5900 Broken Sound Parkway NW in Boca Raton, FL
• 80,000 sq. ft. modern facility with free parking
• Engaging break-out rooms
• Onsite cafeteria with home-cooked meals for purchase, open 9am-4:30pm
• Shuttle bus from Boca (Yamato Rd.) Tri-Rail

$17.00 Training Pay

To assist you with your ramp period, we provide a $17.00 hourly guarantee for your first 8 weeks. After training, you will earn commissions, with most agents earning around $20 per hour before the ramp period ends.

Benefits

• Our average agent exceeds $20 hourly or $42,000 annually, with some earning over $100,000 yearly.
• Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, PTO
• Employment discounts: Childcare, pet insurance, gym memberships, meal delivery, travel, and more
• Unlimited earning potential and growth through our Emerging Leadership Program
• Employee Assistance Program

Job Requirements

• Must be at least 18 years old with a High School Diploma or GED
• Drug screening & background check
• Legal right to work in the US and commute to Boca Raton, FL

Please note this job description does not cover all activities, duties, or responsibilities required.

ISG is an Equal Opportunity Employer (EOE)