Inbound Sales & Customer Care — Training Paid

Blaise Alexander Family Dealerships; Muncy (Lycoming County); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Wellness program

Job summary

Blaise Alexander Family Dealerships is seeking a Customer Care Specialist to join the BDC team in Muncy, PA. Training is provided for those new to the role, with pay starting at $15.63/hr for Sales and $15.00/hr for Service, plus room to grow after introductory periods.

The role involves answering calls, handling inquiries with dealership scripts, scheduling appointments, and maintaining customer data with high product knowledge. Flexible evenings and weekends are required.

Qualifications

• HS Diploma or Equivalent is required.
• Clean criminal background is required.
• Positive attitude and a friendly demeanor while dialing.
• Ability to be self-motivated and handle high call volumes.

Responsibilities

• Answer incoming calls and online inquiries.
• Use provided scripts to meet dealership goals.
• Provide warm, helpful vehicle sales or service information.
• Schedule sales or service appointments.
• Collect and enter customer data into the BDC system.
• Maintain product and inventory knowledge for customers.

Skills

Customer care

Phone etiquette

Communication

Self-motivation

Scheduling

Education

HS Diploma

Job description

Blaise Alexander Family Dealerships is seeking a Customer Care Specialist to join the BDC team in Muncy, PA. Training is provided for those new to the role, with pay starting at $15.63/hr for Sales and $15.00/hr for Service, plus room to grow after introductory periods.

The role involves answering calls, handling inquiries with dealership scripts, scheduling appointments, and maintaining customer data with high product knowledge. Flexible evenings and weekends are required.