Inbound Sales Consultant - FL

Viking River Cruises UK Limited; Orlando (FL); Remote; USD 80,000 - 190,000; Full time

Job summary

Join a leading travel company as an Inbound Sales Consultant, where you'll assist guests in booking their dream cruises from home. With a competitive compensation plan and the opportunity to create unforgettable travel experiences, this role is perfect for passionate sales professionals. Enjoy a flexible schedule and numerous perks, including a 401(k) plan, paid training, and discounts on travel.

Benefits

401(k) plan with company match

Full benefits including medical, dental, vision

Paid training

15 paid vacation days

Discounted cruises

Gym membership discounts

Travel discounts through IATA membership

Qualifications

• 5+ years' experience as an Account Executive or in a similar sales role.
• Demonstrated success in meeting and exceeding monetary sales KPI metrics.

Responsibilities

• Handle inbound sales calls and make travel recommendations.
• Build lasting relationships to drive consumer loyalty.
• Explain cruise itineraries and onboard amenities.

Skills

Communication

Negotiation

Interpersonal Skills

Tools

MS Word

Teams

Outlook

Job description

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This range is provided by Viking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $190,000.00/yr

Direct message the job poster from Viking

Come join the exciting world of travel!

Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Our remote Inbound Sales Consultants have the earning potential of $80,000 – $190,000 annually (base + commission). Viking Cruises, known for river, ocean, and expedition cruises, offers high earning potential and loyal guests for long-lasting relationships.

Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!

In this role you will:

• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
• Handle inbound sales calls from consumers, identify their needs, and make travel recommendations (no cold calling, ever)
• Make follow-up outbound calls, overcome objections, and close the sale
• Provide personalized recommendations based on guests’ preferences and interests
• Build lasting relationships to drive consumer loyalty
• Explain cruise itineraries, onboard amenities, and pricing details
• Maintain accurate records of interactions and follow up with leads
• Enjoy working from home in a fully virtual environment
• Continuously exercise high ethical standards
• Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit

To be successful you will need:

• Experience as a telephone salesperson or similar sales role
• 5+ years' experience as an Account Executive or in a similar sales role
• Demonstrated success in meeting and exceeding monetary sales KPI metrics
• Strong experience in making sales over the phone
• Exceptional communication, negotiation, and interpersonal skills
• Ability to build and maintain relationships with high-end clients
• Flexibility in your schedule, to include evenings, weekends, and holidays
• Discipline to work in a structured environment with schedule adherence standards
• Previous sales experience with ability to close on the first call
• Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
• Must be able to provide:
• A distraction-free workspace/environment (at home)
• Space for a desktop computer with 2-3 monitors
• Stable power source and internet connection:
• Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots)
• Location: Florida, USA

What We Offer You:

• Highly competitive compensation plan breakdown
• Average earning potential of $90,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
• Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
• Employees are eligible for annual discretionary bonus.
• 401(k) plan with company match.
• Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
• Paid training (hourly pay + guaranteed commission)
• Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
• Opportunity to take a free and/or discounted cruise.
• Highly subsidized gym membership.
• Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and many more discounts.

Viking is a certified Great Place to Work company, reflecting our commitment to excellence, integrity, and our teams’ contributions.

About Viking

Founded in 1997, Viking offers destination-focused voyages on oceans, rivers, and lakes worldwide. Designed for experienced travelers interested in science, history, culture, and cuisine, Viking provides experiences for The Thinking Person.

Viking has received over 250 awards, including ratings of #1 for Rivers, Oceans, and Expeditions by Condé Nast Traveler and top categories by Travel + Leisure. No other cruise line has received these honors simultaneously from both publications.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Customer Service, and Business Development

Industries

• Travel Arrangements and Hospitality