Inbound/Outbound Call Center Specialist — Growth & Flex Hours

Mr. Handyman of E. Nashville & Hendersonville; South Bend (IN); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Advancement opportunities

Flexible hours

Great team environment

Résumé du poste

Mr. Handyman of E. Nashville & Hendersonville is seeking an outgoing Office Professional to join our fast-paced Indiana office in South Bend. You will manage inbound and outbound communications, schedule Service Professionals, and support sales efforts while delivering exceptional customer service.

We require 2–5+ years in an office setting, at least 2 years in sales, and strong Excel and Office skills. Competitive pay, flexible hours, and opportunities for advancement are offered.

Qualifications

• Live within the area.
• 2–5+ years in an office setting.
• At least 2 years experience in sales.
• Dispatching technicians and managing daily schedules.
• Strong professional communication and phone skills.
• Construction terminology familiarity.

Responsabilités

• Lead management and Scheduling – inbound/outbound communications while organizing work and managing schedules for Service Professionals.
• Inbound and Outbound Sales – Booking appointments via inbound and outbound calls using Company proven methods.
• Making Recommendations and Managing Customer Expectations – guide customers through projects and manage expectations.
• Create Life-Long Customers – deliver a great experience that wows every customer according to the Mr. Handyman Way.

Connaissances

Organization

Customer communication

Independent work

Self-starter

Office experience

Outils

Office

Excel

Description du poste

Mr. Handyman of E. Nashville & Hendersonville is seeking an outgoing Office Professional to join our fast-paced Indiana office in South Bend. You will manage inbound and outbound communications, schedule Service Professionals, and support sales efforts while delivering exceptional customer service.

We require 2–5+ years in an office setting, at least 2 years in sales, and strong Excel and Office skills. Competitive pay, flexible hours, and opportunities for advancement are offered.