Inside Sales & Dispatch Specialist – Customer Experience

Mr. Handyman of E. Nashville & Hendersonville; Highland (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Team environment

Flexible hours

Great customer experience

Job summary

Mr. Handyman in Highland, Indiana is seeking an Office Professional for inside sales and dispatching. You will manage inbound/outbound customer communications, organize work and schedules for service professionals, and guide customers through projects to exceed expectations.

Responsibilities include scheduling, making recommendations, and delivering a consistent, wow-worthy customer experience. Ideal candidates are organized, great communicators, and self-starters with office and Excel skills.

Qualifications

• Live within the area.
• 2+ years of experience in an office setting.
• Solving problems must come easily to you.
• Complete a background check.
• Professional communication and phone skills.

Responsibilities

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals.
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow a repeatable process that makes it easy to impress the customer every time.

Skills

Multitasking

Organized

Customer communication

Independent work

Inside sales

Self-starter

Tools

Office

Excel

Job description

Mr. Handyman in Highland, Indiana is seeking an Office Professional for inside sales and dispatching. You will manage inbound/outbound customer communications, organize work and schedules for service professionals, and guide customers through projects to exceed expectations.

Responsibilities include scheduling, making recommendations, and delivering a consistent, wow-worthy customer experience. Ideal candidates are organized, great communicators, and self-starters with office and Excel skills.