Inbound Operations Lead — Warehouse & Compliance (Bonus Eligible)

Cardinal Health, Inc.; Champlin (MN); On-site; USD 99,700 - 142,500; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Health savings account

401k plan

myFlexPay

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. in Champlin, MN, is seeking an Operations Manager to lead a team of 3 direct supervisors and ~50 associates in inbound, outbound, and inventory control.

The role focuses on safe, accurate receiving, storage, and distribution of medical products, plus driving continuous improvement, regulatory compliance with FDA/DEA/OSHA, and cross-functional collaboration across HR, QRA, EHS, Transportation, and Customer Service.

Qualifications

• Bachelor's degree in related field, or equivalent combination of education and experience.
• 5+ years of progressive leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
• Proven experience leading supervisors and large employee populations in a fast-paced operational environment.
• Strong written, verbal, and interpersonal communication skills across all levels.
• Experience in warehouse, distribution center, or regulated healthcare environment preferred.
• Advanced proficiency with Microsoft Office, including Excel, Outlook, and PowerPoint; Pivot Tables, data analysis and reporting tools.
• Experience with WMS and ERP systems such as SAP, Manhattan, or similar platforms.
• Demonstrated success in continuous improvement initiatives and operational excellence programs.
• Strong understanding of distribution, inventory management, and warehouse operations.
• Experience in FDA, DEA, OSHA, or other regulated environments preferred.
• Knowledge of material handling equipment and labor management practices.
• Strong understanding of process flow, inventory control, quality systems, and safety.
• Analytical, problem-solving, and decision-making skills with root-cause analysis.
• Ability to manage multiple priorities and adapt to changing needs; leadership and cross-functional collaboration.

Responsibilities

• Provide leadership and daily oversight for a team of 3 direct-report supervisors and ~50 indirect associates in Inbound, Outbound, and Quality/Inventory Control.
• Direct warehouse operations to ensure safe, accurate receipt, storage, and distribution of medical products while meeting service, quality, productivity and cost objectives.
• Lead continuous improvement initiatives to enhance productivity, quality, inventory accuracy, safety, and efficiency.
• Foster accountability, engagement, teamwork, and operational excellence on the floor and in the office.
• Develop and implement strategies to optimize labor, throughput, and space utilization.
• Translate business objectives into measurable departmental goals and executable plans.
• Ensure compliance with company policies, SOPs, quality requirements and regulatory standards.
• Partner with customers, suppliers, and internal stakeholders; travel up to 15% as needed.
• Lead development of supervisors and associates through hiring, onboarding, coaching, training, and performance management.
• Collaborate with HR, QRA, EHS, Transportation, and Customer Service to drive effectiveness and results.
• Maintain positive relationships with employees, peers, customers and leadership.
• Manage staffing, interviews, and hiring decisions for supervisor, lead, and associate roles.
• Utilize warehouse management and reporting systems to monitor performance and drive data-based decisions.
• Establish and maintain KPI accountability for productivity, quality, safety, and service levels.
• Serve as primary operations contact for QRA compliance and regulatory adherence (OSHA, DEA, FDA, etc.).
• Manage budgets, labor, productivity, and P&L responsibilities; adjust plans as needed.
• Provide leadership coverage during supervisor absences and oversee Sunday outbound operations.

Skills

Leadership

Warehouse operations

Communication

MS Office

WMS/ERP systems

Process improvement

Regulatory compliance

Data analysis

Education

Bachelor's degree

Tools

SAP

Manhattan

Excel

PowerPoint

Job description

Cardinal Health, Inc. in Champlin, MN, is seeking an Operations Manager to lead a team of 3 direct supervisors and ~50 associates in inbound, outbound, and inventory control.

The role focuses on safe, accurate receiving, storage, and distribution of medical products, plus driving continuous improvement, regulatory compliance with FDA/DEA/OSHA, and cross-functional collaboration across HR, QRA, EHS, Transportation, and Customer Service.