Inbound Loyalty Specialist (White-Glove Retention)

Greenix Holdings, LLC; Plano (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

Greenix Holdings, LLC is seeking Loyalty Agents to join our team in Plano, Texas. This role involves managing inbound calls from our existing customer base and delivering exceptional service that meets the highest standards.

The ideal candidate should have strong customer service skills and be able to work full-time. Compensation ranges from $50,000 to $60,000 annually, with paid training included. Applicants must be authorized to work in the U.S.

Qualifications

• Strong customer service skills with the ability to delight customers.
• Proficient with basic computer functions and able to utilize software and databases.

Responsibilities

• Receive inbound calls from current customers.
• Identify customer needs and root concerns.
• Provide white-glove service that delights the customer.

Skills

Customer service

Communication

Problem-solving

Education

High school degree or equivalent

College degree

Job description

Greenix Holdings, LLC is seeking Loyalty Agents to join our team in Plano, Texas. This role involves managing inbound calls from our existing customer base and delivering exceptional service that meets the highest standards.

The ideal candidate should have strong customer service skills and be able to work full-time. Compensation ranges from $50,000 to $60,000 annually, with paid training included. Applicants must be authorized to work in the U.S.