Inbound Coordinator

Production Resource Group; La Grange (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Job summary

Production Resource Group is seeking an experienced equipment technician to support the setup, operation and break-down of client shows across events. You will handle loading, unloading, configuration, repair and return of equipment, ensuring quality and safety standards are met.

Requires five years of related experience in lighting, video, rigging or logistics, a high school diploma, and the ability to lift 50 lbs. Strong customer service and willingness to learn PRG software are essential.

Qualifications

• High school diploma or equivalent required; related trade training preferred.
• Minimum five years in lighting, video, rigging or logistics.
• Experience with customer service and field operations.
• Ability to learn PRG proprietary software and tools.

Responsibilities

• Coordinate workload and potentially lead a department in the work sequence.
• Inspect, configure, repair and return equipment in a timely manner.
• Scan barcodes and update quantity data accurately in the system.
• Set up, operate and break down client shows and events.

Skills

Customer service

Self-management

Problem solving

Safety awareness

Education

High School Diploma or equivalent

Trade show/technical school training

Tools

Microsoft Office

PRG proprietary software

Job description

PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences.
What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe.

• May or may not coordinate the workload within department and or act as department lead
• Maintain, configure for orders, check-in and repair the Company’s equipment resources in the warehouse. This includes completing the configuration (preparation), repair and return of equipment in assigned area of responsibility in the time frame and order specified by and set forth by management.
• Accurately scan equipment barcodes and enter quantity count data into TEAM when performing check-out or check-in tasks, ensuring that the data entered is accurate and comprehensive.
• Ensure that the quality of all equipment prepared in assigned area of responsibility meets or exceeds standards of performance defined by Company guidelines
• Complete Company paperwork as required
• Re-stock equipment correctly according to standards set forth by the depot
• Participate in the loading and unloading of equipment from delivery vehicles
• Participates in set-up, operation and break-down of client shows, including but not limited to, corporate events, tradeshows, exhibits, concerts, theatrical productions, etc.
• Ability to perform all levels of work from level II
• Does related work as required
• Minimum of five years of experience in one of the following disciplines lighting, video, rigging, and/or logistics.
• High School Diploma or its' equivalent
• Trade show, technical school, or post High School training in an appropriate field may be substituted in whole or in part for the experience requirement above.
• Strong customer service with ability to self-manage
• Excellent knowledge of the technical principles of operation and maintenance of the electronic equipment to which the incumbent is assigned
• Excellent knowledge of the principles and practices of workplace safety
• Excellent understanding of equipment within department as well as an understanding of how equipment integrates with the entire show
• Proven ability to quickly identify and troubleshoot problems
• Excellent or working knowledge of common computer productivity tools, such as Microsoft Office; the ability to learn and utilize PRG proprietary software
• Excellent knowledge of safe motor vehicle operation and current licensing appropriate to the vehicle(s) operated (clean driving record or need not apply)
• Customer service orientation; tact; professionalism
• Physical condition commensurate with the demands of the position; must be able to lift and carry 50 lbs.

The pay range for this position is estimated to be $60,000.00-65,000.00. Actual pay rate will be determined by the experience, knowledge, skills, and abilities of the applicant combined with location and alignment with market data. Additionally, we offer comprehensive health, dental, and vision insurance, paid time off and a 401(k) retirement savings plan with matching contributions.
PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required.
This is a safety sensitive position and will require pre-employment drug screening.
Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.