Technician - Audio

Production Resource Group; Antioch (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Production Resource Group (PRG) is seeking a warehouse technician to maintain and repair equipment, process check-ins/outs, and support live events. You will re-stock gear, assist with loading/unloading, and help set up and break down setups for clients across tours, festivals, and corporate events.

The role requires a high school diploma or equivalent, plus related training; strong customer service, safety, and troubleshooting skills are essential.

Qualifications

• High School Diploma or its' equivalent.
• Trade show, technical school, or post High School training in an appropriate field preferred.
• Strong customer service with ability to self-manage.
• Excellent knowledge of the technical principles of operation and maintenance of the equipment.
• Excellent understanding of equipment within department and its integration with shows.
• Proven ability to quickly identify and troubleshoot problems.
• Excellent knowledge of workplace safety principles.
• Proficient with Microsoft Office and PRG proprietary software.

Responsibilities

• Maintain, configure for orders, check-in and repair the Company’s equipment resources in the warehouse.
• Accurately scan equipment barcodes and enter quantity data during check-out/check-in tasks.
• Ensure equipment quality meets company standards.
• Complete Company paperwork as required.
• Re-stock equipment according to depot standards.
• Assist in loading and unloading equipment from delivery vehicles.
• Participate in set-up, operation and break-down of equipment for client needs.

Skills

Customer service

Self-management

Troubleshooting

Safety awareness

Teamwork

Equipment knowledge

Education

High School Diploma or equivalent

Trade show/technical training

Tools

Microsoft Office

PRG proprietary software

Job description

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events.

PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

• Maintain, configure for orders, check-in and repair the Company’s equipment resources in the warehouse. This includes completing the configuration (preparation), repair and return of equipment in assigned area of responsibility in the time frame and order specified by and set forth by management.
• Accurately scan equipment barcodes and enter quantity count data into TEAM when performing check-out or check-in tasks, ensuring that the data entered is accurate and comprehensive.
• Ensure that the quality of all equipment prepared in assigned area of responsibility meets or exceeds standards of performance defined by Company guidelines
• Complete Company paperwork as required
• Re-stock equipment correctly according to standards set forth by the depot
• Participate in the loading and unloading of equipment from delivery vehicles
• Participates in set-up, operation and break-down of equipment relating to needs of clients, including but not limited to, corporate events, tradeshows, exhibits, concerts, theatrical productions, etc.
• Ability to perform all levels of work from level II
• Does related work as required
• High School Diploma or its' equivalent
• Trade show, technical school, or post High School training in an appropriate field preferred.
• Strong customer service with ability to self-manage
• Excellent knowledge of the technical principles of operation and maintenance of the electronic equipment to which the incumbent is assigned
• Excellent knowledge of the principles and practices of workplace safety
• Excellent understanding of equipment within department as well as an understanding of how equipment integrates with the entire show
• Proven ability to quickly identify and troubleshoot problems
• Excellent or working knowledge of common computer productivity tools, such as Microsoft Office; the ability to learn and utilize PRG proprietary software
• Customer service orientation; tact; professionalism
• Physical condition commensurate with the demands of the position; must be able to lift and carry 50 lbs.

PRG is an Equal Opportunity Employer.

PRG is a drug-free work environment, pre-employment testing will be required.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.