In-Store Vision Stylist & Service Expert

Warby Parker; Newport Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Job summary

Warby Parker is seeking a Sales Advisor to deliver standout service and share our brand values with customers in-store. You will apply product knowledge to help customers find eyewear that suits their style while contributing to a positive, fast-paced team environment.

The role emphasizes proactive problem-solving, adaptability, and a collaborative mindset to continually improve the retail experience. Strong communication and passion for fashion and tech are valued.

Qualifications

• Experience in a customer-facing service environment.
• Able to communicate clearly with a diverse customer base.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer fashion advice.
• Collaborate with team to innovate the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team player

Adaptability

Tools

POS software

Job description

Warby Parker is seeking a Sales Advisor to deliver standout service and share our brand values with customers in-store. You will apply product knowledge to help customers find eyewear that suits their style while contributing to a positive, fast-paced team environment.

The role emphasizes proactive problem-solving, adaptability, and a collaborative mindset to continually improve the retail experience. Strong communication and passion for fashion and tech are valued.