Glasses Stylist & Service Pro

Warby Parker in; New York (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid holidays

401(k)

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the floor. You’ll share Warby Parker's values, help customers find great glasses, and provide stylish guidance while staying informed about products and promotions.

This role emphasizes teamwork, inclusivity, and proactive problem-solving in a fast-paced retail setting. Ideal candidates bring customer-facing experience, relish a high-growth environment, and show initiative.

Qualifications

• Customer-facing experience in a service-minded environment.
• Strong communication and interpersonal skills.
• Proactive, adaptable problem-solver who stays calm under pressure.
• Positive team player who leads by example.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through nothing-but-wonderful service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Proactive problem-solver

Team player

Communication

Organized

Detail-oriented

Entrepreneurial spirit

Fashion interest

Tech interest

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the floor. You’ll share Warby Parker's values, help customers find great glasses, and provide stylish guidance while staying informed about products and promotions.

This role emphasizes teamwork, inclusivity, and proactive problem-solving in a fast-paced retail setting. Ideal candidates bring customer-facing experience, relish a high-growth environment, and show initiative.