In-Store Tech Solutions Specialist - Premium Electronics

Best Buy; Wichita (KS); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is looking for a customer-focused associate in Wichita to engage with customers, complete transactions, and drive sales. You will use training to present complete solutions and create positive experiences while staying updated on promotions.

Key responsibilities include helping customers discover their tech needs, maintaining department organization, and contributing to a collaborative team environment. The role emphasizes ongoing learning and participating in incentive-based programs.

Qualifications

• Customer service experience, demonstrated communication skills, and ability to work in a team.
• Active listening and problem-solving to provide complete solutions.
• Ability to learn in-store promo and product details and apply them during interactions.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive growth and achieve sales goals.
• Use skills learned from training to engage with customers and create positive experiences.
• Utilize available tools to stay current on promotional initiatives and help drive growth.
• Identify opportunities by understanding customers’ current and long-term tech needs.
• Engage in continuous learning to improve skills and adapt to new products.
• Maintain department merchandising and organization.

Skills

Customer service

Team player

Communication skills

Tools

POS systems

Job description

Best Buy is looking for a customer-focused associate in Wichita to engage with customers, complete transactions, and drive sales. You will use training to present complete solutions and create positive experiences while staying updated on promotions.

Key responsibilities include helping customers discover their tech needs, maintaining department organization, and contributing to a collaborative team environment. The role emphasizes ongoing learning and participating in incentive-based programs.