In-Store Tech & Services Sales Pro (Uncapped Commissions)

Comcast; Orleans (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Paid Time Off

Tuition reimbursement

Job summary

Comcast is seeking a store-trained retail associate in Orleans, MA to engage customers, promote Comcast/Xfinity products, and deliver outstanding service. You will help customers interpret statements, process payments, and answer questions about current or new services.

The role emphasizes high energy, flexibility, and a passion for technology. On‑the‑job training and uncapped commissions are offered, with a benefits package and opportunities for growth within the Comcast organization.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-focused

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self motivation

Communication

Critical thinking problem solving

Resilience

Professional integrity

Education

High school diploma / GED

Job description

Comcast is seeking a store-trained retail associate in Orleans, MA to engage customers, promote Comcast/Xfinity products, and deliver outstanding service. You will help customers interpret statements, process payments, and answer questions about current or new services.

The role emphasizes high energy, flexibility, and a passion for technology. On‑the‑job training and uncapped commissions are offered, with a benefits package and opportunities for growth within the Comcast organization.