Retail Tech Sales Pro — Commission Growth

Comcast Resume; Falmouth (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Day-One benefits

Paid Parental leave

401K Savings Plan – with 6% matching

Job summary

Comcast is seeking a retail sales associate in Massachusetts to deliver exceptional customer service while promoting Comcast/Xfinity products. You will engage customers, help them understand services, and assist with in-store billing and account tasks.

The role emphasizes sales targets, product knowledge, and a team-driven, positive store culture, with opportunities for growth and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Ability to adapt to flexible retail hours, including evenings, weekends, and holidays.
• Comfort with learning and explaining Comcast/Xfinity products.

Responsibilities

• Engaging customers with enthusiasm and explaining product features.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and following up for service excellence.
• Helping customers interpret account statements and pay bills in-store.
• Answering questions on services, updating account data, and processing service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Maintaining strong product knowledge and competitive awareness.
• Fostering a fun, competitive store environment and delivering great experiences.

Skills

Communication

Critical thinking

Problem solving

Customer-focused

Persuasion

Professional integrity

Resilience

Self motivation

Teamwork

Technical knowledge

Workplace organization

Education

High School Diploma / GED

Job description

Comcast is seeking a retail sales associate in Massachusetts to deliver exceptional customer service while promoting Comcast/Xfinity products. You will engage customers, help them understand services, and assist with in-store billing and account tasks.

The role emphasizes sales targets, product knowledge, and a team-driven, positive store culture, with opportunities for growth and comprehensive benefits.