In-Store Tech Sales Specialist — Customer Experience Expert

Charter Communications; Kingstowne (VA); On-site; USD 25,000 - 41,000; Full time

Job summary

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products and serve customers in a busy store environment. You will drive sales while delivering exceptional service and maintaining product knowledge across pricing and promotions.

The role emphasizes relationship-building, effective communication, and a proactive approach to achieving sales goals within a dynamic retail setting.

Qualifications

• High school diploma or equivalent required.
• Cash handling and accurate payment transactions.
• Comfort with personal technology and basic math.
• Strong reading, writing, speaking English and organization.
• Excellent interpersonal and communication skills.
• Self-motivated with a drive to exceed sales goals.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Enhance the customer experience by meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers about products.
• Build positive customer relationships and address objections while communicating value.
• Maintain knowledge of Spectrum products, pricing, promotions and visuals.
• Ensure a welcoming store atmosphere and participate in training programs.

Skills

Cash handling

Tech comfort

Basic math

English proficiency

Prioritization

Team player

Communication

Self-motivation

Problem solving

Customer service

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Office

Mobile devices

Job description

Charter Communications is seeking a Retail Sales Specialist to promote Spectrum products and serve customers in a busy store environment. You will drive sales while delivering exceptional service and maintaining product knowledge across pricing and promotions.

The role emphasizes relationship-building, effective communication, and a proactive approach to achieving sales goals within a dynamic retail setting.