In-Store Tech Sales & Service Specialist

Comcast Corp.; Manitowoc (WI); On-site; USD 2,073,000 - 3,202,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Comcast XFINITY courtesy services in C

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000 ("<

Paid Time Off

401K Savings Plan with up to 6% dollar

Job summary

Comcast in Manitowoc, Wisconsin is seeking an enthusiastic Retail Customer Sales Associate who can engage shoppers, demonstrate products, and deliver outstanding service. You will be the brand ambassador, helping customers understand options and pay bills, while keeping the store welcoming and organized.

Daily tasks include meeting or exceeding sales targets, answering questions about current and new services, and maintaining knowledge of Comcast/Xfinity offerings.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast in Manitowoc, Wisconsin is seeking an enthusiastic Retail Customer Sales Associate who can engage shoppers, demonstrate products, and deliver outstanding service. You will be the brand ambassador, helping customers understand options and pay bills, while keeping the store welcoming and organized.

Daily tasks include meeting or exceeding sales targets, answering questions about current and new services, and maintaining knowledge of Comcast/Xfinity offerings.