In-Store Tech Sales Consultant

Comcast Resume; Brighton (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K matching

Job summary

Comcast Xfinity in Michigan is hiring for a dynamic retail sales associate. You will energize customers, explain product features, and deliver outstanding service while meeting or exceeding sales targets. This role combines tech enthusiasm with hands-on support in our store.

Base pay is $16.40 per hour with targeted commissions driving earnings. Total target compensation is $24.78 per hour. We offer Day-One benefits, medical/dental/vision, tuition reimbursement, 401(k) matching, and paid time

Qualifications

• High School Diploma or equivalent
• Flexible work schedule including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and move around the store

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast Xfinity in Michigan is hiring for a dynamic retail sales associate. You will energize customers, explain product features, and deliver outstanding service while meeting or exceeding sales targets. This role combines tech enthusiasm with hands-on support in our store.

Base pay is $16.40 per hour with targeted commissions driving earnings. Total target compensation is $24.78 per hour. We offer Day-One benefits, medical/dental/vision, tuition reimbursement, 401(k) matching, and paid time