Retail Sales Pro — Uncapped Commission

Comcast Resume; Grand Rapids (MI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Day-One benefits

Paid Parental leave

401K with matching

Job summary

Comcast is seeking a motivated Retail Sales Associate in a store environment in Michigan. The role offers hourly pay with a total target compensation that can grow with commission opportunities, plus a broad range of benefits.

Responsibilities include engaging customers, explaining product features, meeting sales targets, assisting with account questions, and acting as a brand ambassador for Comcast/Xfinity products. High energy and customer-centric mindset required.

Qualifications

• High School Diploma or GED (Required).
• 2–5 Years sales or retail experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast is seeking a motivated Retail Sales Associate in a store environment in Michigan. The role offers hourly pay with a total target compensation that can grow with commission opportunities, plus a broad range of benefits.

Responsibilities include engaging customers, explaining product features, meeting sales targets, assisting with account questions, and acting as a brand ambassador for Comcast/Xfinity products. High energy and customer-centric mindset required.