In-Store Tech Sales & Brand Experience Pro

Mosaic North America; New York (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Company Match

Employee Discount Program

Bonus Opportunities + Technology Reimb

Job summary

Mosaic Sales Solutions US Operating Co, LLC is seeking a Full-time Google Sales Associate to deepen knowledge of brand products and empower consumers through device and product discovery in the Google Store.

You will be goal-driven and deliver a radically helpful consumer experience, becoming the expert on devices, software, and services in the Better Together ecosystem. The role pays $19.00–$22.00 per hour and requires a high school diploma with 2+ years of retail experience.

Qualifications

• High School diploma or equivalent plus 2+ years of retail experience.

Responsibilities

• Meet and greet customers at entrance, listen to needs/interests and direct them appropriately.
• Build trust and authentic relationships with customers.
• Educate visitors on features, functionality, and technical aspects of products.
• Listen, acknowledge, and provide product solutions attributed to customer personal needs.
• Be an expert in payment solutions and product onboarding including device switching.
• Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.
• Responsible for maintaining visual and inventory integrity of store displays.
• Evangelize the brands products and services.
• Lead engaging Community education programming and workshops.
• Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products
• Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs
• Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence
• Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally
• Handle multiple consumers and tasks while maintaining composure and courteous customer service
• Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight
• Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience
• Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues
• Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale
• Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust
• Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected
• Proven ability to work independently and in a team environment
• Other duties as assigned

Skills

Communication skills

Presentation skills

Customer service

Problem solving

Bilingual advantage

Education

High School diploma or equivalent

Job description

Mosaic Sales Solutions US Operating Co, LLC is seeking a Full-time Google Sales Associate to deepen knowledge of brand products and empower consumers through device and product discovery in the Google Store.

You will be goal-driven and deliver a radically helpful consumer experience, becoming the expert on devices, software, and services in the Better Together ecosystem. The role pays $19.00–$22.00 per hour and requires a high school diploma with 2+ years of retail experience.