In-Store Style & Service Specialist

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); Híbrido; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Employee discounts

Retirement savings

Descripción de la vacante

URBN Urban Outfitters, Inc. in Philadelphia is seeking a Sales Associate to deliver a genuine, personalized experience to every customer at 1801 Walnut St, Philadelphia, PA 19103.

You will engage customers, suggest products, and use technology to transact, find sizes, and place orders for out-of-store items, while collaborating with teammates to maintain store standards.

The role requires flexibility for nights, weekends, and holidays and includes comprehensive perks and employee discounts.

Formación

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsabilidades

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Conocimientos

Anthro brand fan

Customer service

Team player

Flexible hours

Descripción del empleo

URBN Urban Outfitters, Inc. in Philadelphia is seeking a Sales Associate to deliver a genuine, personalized experience to every customer at 1801 Walnut St, Philadelphia, PA 19103.

You will engage customers, suggest products, and use technology to transact, find sizes, and place orders for out-of-store items, while collaborating with teammates to maintain store standards.

The role requires flexibility for nights, weekends, and holidays and includes comprehensive perks and employee discounts.