Home Decor Sales & Experience Specialist

URBN Urban Outfitters, Inc.; Pittsburgh (Allegheny County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off

Job summary

URBN Urban Outfitters, Inc. in Pittsburgh seeks a Sales Associate to deliver a genuine, memorable shopping experience. You will engage customers, showcase products, and support store operations to ensure smooth daily activities.

You will collaborate with teammates, stay informed about new arrivals and trends, and help maintain visual standards and safety. The role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Experience in customer service or retail is required.
• Ability to work flexible hours including nights, weekends, and holidays.
• Ability to lift and carry heavy boxes and furniture.
• Passion for Anthropologie home décor.

Responsibilities

• Customer Experience: Initiates genuine conversations to engage customers and provide a welcoming, personalized shopping experience.
• Customer Experience: Supports selling environment by connecting with customers and sharing product suggestions.
• Customer Experience: Delivers seamless shopping using systems and applications for efficient engagement.
• Teamwork + Communication: Contributes to the store by being positive, respectful, and helpful to others.
• Teamwork + Communication: Collaborates with peers and leadership, sharing ideas and participating in store initiatives.
• Teamwork + Communication: Learns product knowledge, new arrivals, and trends to inspire customers.
• Visual + Business Operations: Upholds visual and operational standards and maintains product tagging.
• Visual + Business Operations: Assists with receiving and placing new product; supports in-store pickup processes.
• Visual + Business Operations: Adheres to safety standards, inventory accuracy, and company policies to protect profitability.

Skills

Customer service experience

Flexible hours

Team collaboration

Physical strength

Job description

URBN Urban Outfitters, Inc. in Pittsburgh seeks a Sales Associate to deliver a genuine, memorable shopping experience. You will engage customers, showcase products, and support store operations to ensure smooth daily activities.

You will collaborate with teammates, stay informed about new arrivals and trends, and help maintain visual standards and safety. The role requires flexibility to work nights, weekends, and holidays.