In-Store Shopper: Flexible Hours with Weekend Shifts

Whole Foods Market IP. L.P.; Lancaster (CA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Team Member perks

Job summary

Whole Foods Market is hiring in-store shoppers to prepare and fulfill online orders for delivery or pickup. You’ll work with the Customer Service & E-Commerce teams across the store, ensuring accuracy, speed, and exceptional customer experiences.

Role requires availability for nights, weekends, and holidays, with 4–8 hour shifts. Training is provided, and you’ll learn product knowledge and store operations to support a busy, customer-focused environment.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Multi-tasking

Flexibility

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market is hiring in-store shoppers to prepare and fulfill online orders for delivery or pickup. You’ll work with the Customer Service & E-Commerce teams across the store, ensuring accuracy, speed, and exceptional customer experiences.

Role requires availability for nights, weekends, and holidays, with 4–8 hour shifts. Training is provided, and you’ll learn product knowledge and store operations to support a busy, customer-focused environment.