In-Store Sales Pro - Customer-Focused Growth

Linde plc; Odessa (TX); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

Paid holidays

Vacation

Employee discount

Growth opportunities

Job summary

Linde Gas & Equipment Inc. in Odessa, TX, is hiring an Inside Sales/Customer Service Associate to receive and enter telephone orders, answer questions, resolve issues, and support the Outside Sales team.

You will serve customers at the counter and conduct warehouse duties including moving cylinders for customers. You will promote add-on sales of gases and high-margin accessories, maintain customer records with accurate pricing, and perform outbound calls to retail customers.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service or inside/counter sales preferred.
• Excellent customer service skills are essential.
• No DUI/DWI or alcohol-related convictions in the last 10 years.
• Able to lift up to 50 lbs.

Responsibilities

• Receive and enter telephone orders, answer questions, resolve challenges, and trace order status or shipments.
• Serve customers through counter sales in the retail store.
• Conduct warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Perform outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins and occasionally support additional locations.

Skills

Customer Service

Inside Sales

Counter Sales

Telephone orders

Education

High School Diploma/GED

Job description

Linde Gas & Equipment Inc. in Odessa, TX, is hiring an Inside Sales/Customer Service Associate to receive and enter telephone orders, answer questions, resolve issues, and support the Outside Sales team.

You will serve customers at the counter and conduct warehouse duties including moving cylinders for customers. You will promote add-on sales of gases and high-margin accessories, maintain customer records with accurate pricing, and perform outbound calls to retail customers.