In-Store Sales Pro: Commission & Incentives, Tech & Connectivity

Spectrum; Novi (MI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free internet

Discounted Spectrum services

Career growth opportunities

Job summary

Spectrum is seeking a Retail Sales Specialist in Novi, MI to promote Spectrum’s portfolio of products and services and serve as the face of our brand in-store. You will help existing and new customers while delivering an exceptional shopping experience.

The role emphasizes customer care, product knowledge, and the ability to meet sales targets in a fast-paced environment with a focus on accuracy, professionalism, and teamwork.

Qualifications

• Cash handling and accurate payment processing are required.
• Comfort with personal tech, mobile devices and video platforms.
• Basic math and numeracy for transactions and balance.
• Excellent reading, writing and spoken English.
• Ability to manage multiple tasks and adapt to change.
• Experience in goal- and incentive-based work environments.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and educating customers on products.
• Building relationships, listening effectively and overcoming objections.
• Reselling the value of Spectrum products and maintaining knowledge of offerings.
• Ensuring a welcoming store atmosphere with clean visuals and policy adherence.

Skills

Cash handling

Technology proficiency

Basic math

English literacy

Customer service

Sales orientation

Education

High School Diploma or equivalent

Job description

Spectrum is seeking a Retail Sales Specialist in Novi, MI to promote Spectrum’s portfolio of products and services and serve as the face of our brand in-store. You will help existing and new customers while delivering an exceptional shopping experience.

The role emphasizes customer care, product knowledge, and the ability to meet sales targets in a fast-paced environment with a focus on accuracy, professionalism, and teamwork.