In-Store Sales Partner: Customer Experience & Merchandising

Boot Barn; Village of Liverpool (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Boot Barn in New York is seeking a Sales Partner to deliver an exceptional in-store experience and drive selling and service excellence. You will become an expert in product categories, maintain visual merchandising standards, and process transactions at the POS.

Open year-round, this role collaborates with the store leadership to meet goals and provides outstanding customer service in a fast-paced retail environment.

Qualifications

• Proven customer service experience in retail or service industry.
• Knowledge of product categories and ability to communicate features/benefits.
• Strong selling skills with focus on achieving sales goals and upselling.
• Proficiency with point-of-sale systems and handling transactions accurately.

Responsibilities

• Foster a service and selling culture; exceed expectations to build long-standing customer relationships.
• Become an expert in our product categories; communicate knowledge to customers.
• Maintain merchandising standards and assist with floor moves, displays, and store housekeeping.
• Process merchandise and monitor replenishment; complete all sales transactions at the POS.
• Adhere to laws, company policies, and procedures; support store leadership in achieving goals.

Skills

Customer service

Product knowledge

Selling skills

POS proficiency

Tools

POS system

Job description

Boot Barn in New York is seeking a Sales Partner to deliver an exceptional in-store experience and drive selling and service excellence. You will become an expert in product categories, maintain visual merchandising standards, and process transactions at the POS.

Open year-round, this role collaborates with the store leadership to meet goals and provides outstanding customer service in a fast-paced retail environment.