In-Store Sales Leader: Grow Team & Customer Excellence

Cole-Haan; Hackensack (NJ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Holiday pay

Sick pay

Job summary

Cole Haan is seeking a store leader to drive sales, lead a high-performing team, and uphold the brand’s visual merchandising standards. The role focuses on delivering exceptional customer service, maintaining store policies, and fostering a positive work culture in accordance with company guidelines.

The position emphasizes achieving KPI targets, managing expenses, and ensuring safety and loss prevention across the store environment.

Qualifications

• Experience leading and developing a quality store team.
• Proven ability to achieve sales and KPI targets.
• Ability to enforce store policies and safety standards.

Responsibilities

• Drive sales and achieve KPI targets.
• Assist in controlling store expenses by managing payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.
• Support and maintain a positive store environment and develop the team.
• Deliver extraordinary customer service and maintain merchandising standards.
• Ensure loss prevention, health and safety compliance.

Skills

Store leadership

Sales targets

Customer service

Team development

Tools

Visual merchandising

Job description

Cole Haan is seeking a store leader to drive sales, lead a high-performing team, and uphold the brand’s visual merchandising standards. The role focuses on delivering exceptional customer service, maintaining store policies, and fostering a positive work culture in accordance with company guidelines.

The position emphasizes achieving KPI targets, managing expenses, and ensuring safety and loss prevention across the store environment.